Sales Representative/Lead Conversion Specialist

Posted 6 Days Ago
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Belgrade, Grad Beograd, Centralna Srbija, SRB
In-Office
Junior
Agency • Professional Services
The Role
Manage customer accounts in the Forex sales market by identifying opportunities, conducting outbound campaigns, presenting solutions, building customer relationships, improving buying experiences, retaining customers, and following customer-service procedures. The role requires advanced spoken English, at least one year of Forex sales experience, strong customer orientation, confidence, ambition, and a goal-driven attitude.
Summary Generated by Built In

WorkaNova is a BPO customer experience specialist providing outstanding customer care, sales, technical support, and back-office services to companies worldwide.

We are looking for a proactive individual who has an interest in sales (Forex Market) and who is customer and goal-oriented, to work on our existing and brand new projects and will be in charge of account management.

If you are ready to take on challenges in the sales department, your place is with us! 

Responsibilities
  • Proficient interaction with a variety of online systems
  • Identifying sales opportunities, and presenting an all-inclusive solution to end-users
  • Execution campaigns through outbound contacts to customers
  • Implementing proven sales and service techniques to build customer relationships, enhance the customer’s buying experience, retain customers, and exceed customer care commitments
  • Following operational procedures in every contact with the customer


Requirements
  • Advanced knowledge of spoken English 
  • Ambition, passion, confidence and a strong desire for professional development
  • Previous experience in sales (minimum one year Forex Market)  
  • Strong customer and service orientation
  • Can-do attitude


Benefits
  • Challenging and rewarding working environment
  • Salary: Excellent base salary + bonuses 
  • Opportunity for personal and carrier development within the Company
  • Work in a young, positive and supportive team
#LI-DNI

Skills Required

  • Advanced knowledge of spoken English
  • At least one year of previous sales experience in the Forex market
  • Strong customer and service orientation
  • Ambition, passion, confidence, and a strong desire for professional development
  • Can-do attitude
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The Company
69 Employees
Year Founded: 2014

What We Do

WorkaNova is a global business-process-outsourcing (BPO) and customer-experience specialist serving iGaming operators and other companies. It provides multilingual live-chat, email and ticket support, second-line support, quality assurance, VIP player support, sales, technical support, and back-office services. The company builds dedicated teams, manages service levels and reporting, and supports partners across international markets and multiple time zones.

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