Sales Program Manager

Posted 12 Hours Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Senior level
Information Technology
The Role
The Sales Program Manager will manage strategic relationships with retail service providers, develop and execute joint sales and marketing programs, and deliver account strategies aligned with commercial objectives. The role uses customer, market, and performance insights to identify opportunities, shape go-to-market activities, influence priorities, and improve outcomes. Responsibilities include stakeholder engagement, senior-leader influence, quarterly planning, performance accountability, and ensuring programs deliver measurable commercial results.
Summary Generated by Built In
Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

A fantastic opportunity has presented itself for a Sales Program Manager reporting to General Manager Sales.

A bit about your role

As the Sales Program Manager, you will play a pivotal role in strengthening strategic partnerships with Retail Service Providers (RSPs) and helping bring nbn products, solutions and initiatives to market. Working collaboratively with key stakeholders, you will develop and execute joint sales and marketing strategies, programs and campaigns that drive commercial outcomes, enhance customer engagement, and support sustainable growth across your portfolio.

In this role, you will lead the delivery and execution of account strategies and sales programs, ensuring alignment with commercial objectives and agreed return on investment outcomes. You will leverage customer, market and performance insights to identify opportunities, shape go-to-market activity and influence sales and marketing priorities. Acting as a trusted partner, you will uncover valuable customer insights, translate them into actionable recommendations, and work closely across nbn to optimise outcomes for customers, partners and the business. You will also ensure programs are delivered in line with nbn’s quarterly planning cycle, maintaining a strong focus on performance, accountability and continuous improvement.

A bit about you

You are an experienced relationship and commercial professional with a proven track record of managing strategic accounts within large, complex organisations. With extensive experience across sales, account management, marketing or telecommunications, you understand how to build trusted partnerships, align stakeholders around shared goals and deliver measurable business outcomes. Your ability to engage and influence senior leaders, both internally and externally, enables you to foster collaboration and create momentum in dynamic environments.

You bring strong commercial acumen, a customer-centric mindset and a passion for turning data and insights into meaningful action. Confident navigating complexity, you combine strategic thinking with a practical, outcomes-focused approach, ensuring initiatives are delivered effectively and contribute to long-term success. You are known for your collaborative and inclusive leadership style, your exceptional communication skills, and your ability to bring people together to achieve shared objectives while creating positive customer and business outcomes.

Application Process

You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self-select out. We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this role is a permanent opportunity and applications will close at midnight on Monday 14 September 2026.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Skills Required

  • Full working rights in Australia
  • Proven track record managing strategic accounts within large, complex organisations
  • Experience across sales, account management, marketing, or telecommunications
  • Strong commercial acumen and customer-centric approach
  • Ability to engage and influence senior internal and external stakeholders
  • Strong communication, collaboration, and leadership skills
  • Ability to use customer, market, and performance insights to drive actionable recommendations
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The Company
HQ: Sydney
5,137 Employees
Year Founded: 2009

What We Do

NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media community guidelines: We know that many Australians will have questions and comments about the nbn® network, and we encourage feedback, commentary, and discussion that’s calm, constructive, and considerate. We expect that anyone wanting to share their opinion on our social channels will ensure that their comments are relevant and respectful to everyone in the community, and adhere to our community guidelines. These guidelines assist us in identifying any comments that may need to be moderated or removed. The types of opinions or comments that will not be tolerated within our community include content that is: 1. False, inaccurate or misleading 2. Abusive or threatening, or causes injury or harm to any person 3. Offensive or sexually explicit 4. Racist, sexist, homophobic, transphobic, hateful or discriminatory against any religion, age, ethnicity, or disability or other protected attribute. 5. Illegal, unlawful or defamatory 6. Trolling, deliberate disruption of discussion, or posts that will not further the discussion positively 7. Consistent misrepresentation of nbn or the nbn® network 8. Information that identifies or directs abuse at an nbn personnel 9. Information that identifies another individual or discusses their personal circumstances 10. Any personal attack on the author of content, and other readers/community members 11. An infringement of any third party’s rights, including intellectual property 12. Spam 13. Solicitation 14. Any computer viruses or another potentially damaging computer program or file 15. Link baiting nbn does not condone, endorse or approve any content posted on our social channels that violates these guidelines.

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