Jobs at nbn® Australia

Leads People and Culture digital transformation initiatives focused on knowledge management, content governance, employee-facing platform improvements, and AI-ready information. Establishes frameworks for maintaining accurate, accessible P&C resources, improves self-service experiences, and partners with stakeholders across the organisation. Requires experience in P&C transformation, process improvement, knowledge management, or HR technology, with Workday experience valued.

Leads end-to-end delivery of complex transformation initiatives across multiple business units. Responsibilities include project planning, requirements gathering, governance, risk and issue management, change management, executive reporting, stakeholder alignment, and delivery of multiple workstreams within budget and timelines. The role drives operational improvements for Field Services and supports strategic business outcomes through cross-functional leadership.

Leads stakeholder engagement strategies across regional and remote Australia, building trusted relationships, advocacy, awareness, and positive sentiment for nbn. Develops partnerships, communication programs, and digital inclusion initiatives; advises internal teams, strengthens engagement capability, improves processes, reduces risk, and ensures stakeholder insights influence business, products, and processes.

Leads portfolio support for Systems Engineering and Operations, coordinating Metrics Analysts and delivering financial, resource, governance, modelling, and reporting support. The role drives standardized processes, data management, operational efficiency, cross-functional collaboration, stakeholder engagement, and portfolio governance across onshore and offshore teams.

Lead prioritization, governance, and delivery oversight for a portfolio of strategic initiatives supporting field strategy and corporate objectives. Align senior stakeholders, establish governance frameworks, manage risks and dependencies, monitor portfolio performance, and ensure programs deliver agreed timelines, benefits, and investment outcomes. Provide strategic insights, executive reporting, recommendations, and transformation communications while connecting strategy to execution and driving sustainable operational improvements.

The Portfolio Manager will strengthen technology portfolio governance across Network Engineering by developing frameworks, coordinating governance forums, overseeing portfolio and CAPEX reporting, supporting prioritization and funding decisions, and aligning initiatives with strategic priorities. The role provides actionable insights, facilitates stakeholder decision-making, drives continuous improvement, and helps ensure initiatives deliver measurable business value.

Lead end-to-end recoverable damage claims, disputes, and legal recovery matters for nbn. Assess liability and evidence, set recovery strategies, negotiate outcomes, manage escalations, and coordinate legal, insurer, agency, and service-provider activities. Oversee outsourced performance, quality, cost, compliance, governance, reporting, and controls. Analyze recovery trends and lead technology, automation, analytics, and workflow improvements that strengthen prevention, data integrity, and network protection.

Provides administrative and coordination support to an Executive General Manager, including meeting coordination, communications management, stakeholder support, prioritization, and process improvement. The role requires strong organization, initiative, adaptability, attention to detail, and proficiency with Microsoft Office in a complex business environment.

Lead end-to-end delivery of Field Services transformation initiatives, including planning, governance, stakeholder engagement, risk, change management, and business improvement. The role coordinates cross-functional teams, manages delivery against time and budget, develops capability, and translates regulatory commitments into practical operational outcomes. Strong communication, analysis, problem-solving, and project delivery skills are essential.

The nbn Graduate Program offers recent graduates the opportunity to work on Australia's digital infrastructure through hands-on experience over two years with rotations in various disciplines.