Sales Operations Specialist

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

As a Regional Business/Sales Analyst, you will be responsible for supporting, scaling and meeting the needs of the sales team in the Japan region. Regional Business/Sales Analyst responsibilities will include, but are not limited to basic project management, order processing, troubleshooting and problem solving, tracking and reporting, sales support, training, and other assigned activities.

Primary Responsibilities

• Work closely with regional Sales Leader in managing a high-performance sale organization.
• Lead Sales forecasting and pipeline cadence for the region. Ensure day-to-day pipeline discipline and management, sales process execution and adherence to sales policies, identify problems, recommend/ take corrective action and communicate performance results.
• Ensure accurate effective sales reporting, performance monitoring, high quality SFDC data, Dashboards & Productivity Indicators, metric analysis, sales recognition, and sales operations support activities.
• Manage planning and sales coverage process across all Sales functions and departments to ensure the sales territories and compensation are set up effectively.
• Launch, manage and complete the implementation of strategic initiatives that enable bookings growth and improve company profitability and efficiency.
• Plan and execute the tactical elements of Sales processes to develop best practices and continuously improve effectiveness: sales model/processes/methodologies, competencies, productivity metrics, quota planning, compensation plan design, coverage model, territory design, lead generation management, departmental communications.
• Work closely and interlock with the extended internal or external cross functional teams (Finance, Legal, Credit Control, Revenue Accounting and Quote to Cash).

Knowledge, Skills and Abilities

• Bachelor’s degree from accredited university preferred.
• Strong Salesforce.com experience preferred ex: be able to create dashboards, reports.
• Using Tableau/SQL or similar experience preferred.
• Solid computer skills required, Salesforce.com, Clarify, MS Excel, MS PowerPoint, Outlook.
• 8 years’ experience in sales operations or business operations roles
• Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.
• Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
• Familiarity with administrative and reporting functions within Salesforce.com CRM.
• Strong problem solving and analytical skills
• Demonstrated ability to drive process improvements, problem-solve, and produce results.
• High level of proficiency in reading, writing and speaking both English and Japanese language

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].