Sales Operations Specialist (Go-to-Market)

We produce the world’s BEST strawberries & our Go-to-Market team is a major reason why!

We are seeking a highly organized, motivated, and ownership-minded individual to join the Go-to-Market team in overseeing critical fulfillment operations. This cross functional role helps contribute to the Sales Operations functions, including order intake and fulfillment, coordination and support with the Outbound Logistics team, Pick and Stage duties.

As the GTM Sales Operations Specialist, you will play a critical role in Oishii’s commercial expansion. This role supports the Commercial team by ensuring that orders are fulfilled on time and accurately while optimizing the flow of product across the supply chain leveraging various dashboards and metrics. From your position, you will help optimize for revenue and customer experience by effectively allocating supply against demand. 

You will have insight into company wide operations from farm production to end consumer, and will be responsible for overseeing the allocation of inventory and the daily execution of fulfillment and logistics. This role will also support other functions of our Go-to-Market department, including but not limited to pick and pack operations, distribution support, and cut & freeze operations. Reporting directly to the Manager, Commercial Planning, you'll collaborate closely with our Sales, Marketing, and Production teams to optimize processes, reduce waste, and deliver an exceptional customer experience.This role will be vital to Oishii's growth and the success of our commercial expansion. 

What you’ll be responsible for:

• Order Allocation & Utilization Optimization
  • Receive and input sales orders into Oishii’s systems, communicating customer requirements to operations teams. 
  • Execute on daily order allocations with low oversight in a way that helps achieve revenue targets. 
  • Leverage internal guides and tools such as the internal order allocation framework to successfully balance demand and supply. 
•  Go-to-Market Operations and Systems Support:
  • Help onboard new customers across Oishii systems while providing the best experience possible (WMS software, Quickbooks, etc).
  • Identify and resolve any issues with customers orders (i.e. incorrect price, quantity, etc).
  • Initiate and facilitate communication with all sales channels, delivering a best in class experience for our partners.
  • Optimize internal logistics by formulating delivery routes that factor in demand and supply while decreasing unnecessary use of company resources. 
  • Coordinate with retailers/distributors to schedule delivery appointments of all relevant purchase orders. 
• Critical Fulfillment Support: 
  • Be prepared to support your team as needed for crucial fulfillment tasks critical to daily success. No job is too big or too small. 
  • Contribute to the fulfillment process by covering essential Pick and Stage duties as needed by packing orders according to customer stipulations. 
  • Be prepared to contribute to the above functions for new value added products (i.e. jam, frozen berry partnerships, non-perishables). 

Who will love this job: Individuals who identify with our Core Values and exhibit skills within those values will thrive at Oishii. 

• One Team, One Fight!
  • Ability to quickly shift priorities to meet deadlines and effectively communicate, both verbally and in writing, clearly, concisely and with purpose at various levels of the organization. 
  • Ability to work cross functionally at all levels including across locations, and collaborate with a focus on supporting & understanding the evolving business needs of a startup environment. 
  • Ability to lead through others and develop teams with a diverse level of experience to succeed.  
• Focus.
  • Ability to remove obstacles in order to prioritize which could include problem solving, working through ambiguity and using fact based or sound judgment in the absence of process or policy. We are building it, but need to manage through the process with good judgment and a bias for action.  
  • Ability to synthesize information quickly to aid in the troubleshooting process. 
• GSD (Get Sh** Done!)
  • Possessing an entrepreneurial mindset with the tenacity to develop ideas, process, and policy and implement them rapidly.
  • Capable of prioritizing tasks and  considering the resources available when doing so.
  • A bias for action! Ability to hold yourself accountable and take ownership of driving results that impact company outcomes.
  • Track record of effectively handling complex employee relations issues, and addressing sensitive information and difficult situations with tact, discretion, and confidentiality.

What we look for in a Sales Ops Specialist:

• Bachelor’s degree in business administration, accounting, finance or a related field.
• 0-2 years experience working in sales operations for CPG or supply chain in the perishables category preferred.
• Ability to work 5 days onsite in Jersey City, NJ
• High proficiency in Microsoft Excel or Google Sheets (pivot tables) or demonstrated aptitude through coursework or work experience.
• Experience building dashboards, or working with AI tools for data analysis is a plus. 
• Familiarity with CPG operations tools, such as WMS/ERP, or working with National Grocers is a plus
• Flexibility to work non-standard hours, including occasional evenings, weekends, and early mornings.

Perks at Oishii:

• Compensation: $60,000 base plus equity
• Medical, dental, vision, 401(K) 
• 100% Employer Paid Life Insurance + Long Term Disability Insurance
• Paid Parental leave, Paid Time Off, Paid Sick Time
• Paid Training & 7 Paid Holidays
• Office social events including happy hours, parties, and community service projects
• Employee activity groups for basketball players, Yoga Enthusiasts, runners…

About Oishii: 

Oishii (which means “delicious” in Japanese) is the innovative company behind the world’s largest indoor vertical strawberry farm. On a mission to transform the agriculture industry through the power of smart farming, Oishii harmoniously marries nature with state-of-the-art technology to create the ideal elements—rain, air, heat, light, nourishment and natural bee pollination—for growing in-season produce all year round. Oishii’s beloved Omakase, Koyo and Nikko Berries are grown in pesticide-free vertical farms in the U.S. and proudly bear the Non-GMO Project Verified seal. Founded in 2016, Oishii’s investors include SPARX Group, NTT, Yaskawa, McWin Capital Partners and Resilience Reserve. Oishii was recognized as one of Fast Company’s “World’s Most Innovative Companies” in 2022.

Today, Oishii operates farms and research facilities across the United States and Japan, bringing together expertise from both countries to advance the future of agriculture. As a Japanese-founded company with global ambitions, we are building a world-class team dedicated to transforming how premium produce is grown and delivered. For more information, visit www.oishii.com.