Location: Mumbai, Thane (On-site Role)
Working
Days: Monday to Saturday
Experience: Minimum 2 years
Reporting
To: Manager
We are looking for a dynamic and
detail-oriented Sales Operations Manager to manage and optimize the sales operations process for our consumer durable
products. The ideal candidate will support the sales team by ensuring smooth
backend operations, data accuracy, performance tracking, and process
efficiency. This role demands strong analytical, coordination, and
communication skills to drive operational excellence and support business
growth.
● Oversee end-to-end sales operations, including order
management, sales tracking, and reporting.
● Coordinate with Sales, Supply Chain, Finance, and Customer Service
teams to ensure smooth order execution and delivery.
● Support the sales team with accurate data insights, reports, and dashboards to drive decision-making.
● Ensure timely processing of orders, invoicing, and collections in
alignment with company policies.
● Monitor and analyze sales performance metrics, identify
trends, and recommend process improvements.
● Maintain and update sales databases, CRM, and ERP systems to ensure data accuracy and visibility.
● Assist in sales forecasting, target setting, and performance evaluation activities.
● Drive process optimization initiatives to improve efficiency and
turnaround time.
● Ensure compliance with
organizational standards and customer satisfaction benchmarks.
Requirements
● Graduate/Postgraduate with a
minimum of 5 years of experience in
Sales Operations, Sales Support, or related functions.
● Strong analytical, coordination,
and interpersonal skills.
● Proficiency in MS Excel, PowerPoint, and ERP/CRM tools (Salesforce or equivalent preferred).
● Experience in sales reporting, forecasting, and data management.
● Ability to multitask, work under
pressure, and meet deadlines.
Benefits
● Opportunity to work with a fast-growing consumer durables brand.
● Exposure to end-to-end sales operations and strategic business processes.
Skills Required
- Graduate or postgraduate degree
- Minimum 5 years of experience in sales operations, sales support, or related functions
- Strong analytical, coordination, and interpersonal skills
- Proficiency in MS Excel and PowerPoint
- Experience with ERP and CRM tools; Salesforce or equivalent preferred
- Experience in sales reporting, forecasting, and data management
- Ability to multitask, work under pressure, and meet deadlines
What We Do
nHRMS is a strategic human-resources partner providing end-to-end solutions for organizations in the United States and India. Its services span executive search and talent acquisition, performance management, HR advisory, organization strategy, HR technology, leadership development, labor-code compliance, workforce productivity, and learning. The firm supports clients across the employee lifecycle, combining people-first consulting with technology-enabled systems to help organizations scale.
.jpg)
