Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
AlertMedia is looking for a Sales Operations Manager to create scalable processes that ensure best practices in lead generation and database management. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire marketing team and other parts of the business.
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
Who you are:
You are an experienced sales operations professional who has the appropriate background to quickly start tackling challenges. You are a self-starter who thrives in a fast-paced environment. You are passionate about optimizing sales processes and data management and have a roll-up-your-sleeves approach with a willingness to support the team and business. You love to learn and bring a data-driven approach to iterative improvement.
What you get to do every day:
- Oversee key activities such as sales forecasting, territory design, budgeting or goal setting.
- Define and deliver recommendations to sales management and other leaders to improve company performance.
- Consistently optimize sales processes and technologies through automations and integrations.
- Create scalable, accurate and precise reports to be used by all levels of the business, including executives.
- Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues.
- Ensure data quality within the CRM.
- Evaluate new technologies to improve sales performance.
- Foster cross-functional collaboration to create the best possible experience for the sales teams.
- Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the lead lifecycle.
What you bring to the role:
- 3+ years of revenue operations experience
- Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)
- Excel skills (formulas, lookups, pivots, graphs) required
- Strong data management and analytic abilities required
- Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business
- Strongly prefer a candidate who has experience in several of the following areas:
- Business segment support
- CPQ implementation and maintenance
- Forecasting
- Geographic territory mapping
- Executive-facing sales reporting and data analytics
- CRM improvements and QA testing
- Commission plan design
- Building rapport with sales leadership
- Cross-functional project management
- Acquisition integration
- Rapid growth businesses
- This is a full-time, hybrid position (2-3 days a week in office) based at our downtown Austin, Texas headquarters. Candidates must reside in Austin or the surrounding areas.
Why you’ll love working at AlertMedia:
- Competitive Base Salary + Company-Wide Bonus program
- Generous and flexible time and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for benefit eligible employees (30+ hours/week)
- 401K with a generous company match
- A Best Places to Work company 9 years in a row and numerous other national awards
- Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails
- Ongoing career development opportunities with our Learning & Development team
- Cutting-Edge RevOps & Sales: Our sales operations team is modern, data-driven, and always evolving—offering a chance to work with some of the most advanced tools and strategies in the industry
- Energizing Team Dynamics: Collaborate with a team that’s not only smart and driven—but genuinely happy, supportive, and fun to work with. Culture isn’t just a buzzword here; it’s a lived experience
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
About AlertMedia:
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
AlertMedia does not sponsor.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
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What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats.
AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin.
Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
