Sales Operations Lead

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.

What you’ll do:

The Sales Operations Lead will join a cross-functional team focused on designing and executing strategic initiatives in partnership with the executive leadership team to maximize the revenues of the Americas Business Unit. This role will be responsible for improving Partner Managing Directors’ commercial efficiency and effectiveness through commercial processes, facilitating data-driven decision making, and enabling the Partner Managing Directors’ cohort on sales best practices.

Lead the Americas pipeline management process, facilitating pipeline management cadences across our lines of business. Work with ISL and Commercial Leaders to ensure pipeline organization & forecasting accuracy

• Continuously evaluate pipeline reporting process by observing roadblocks in business unit’s weekly calls and seek input for dashboard enhancement from ISL leadership

• Improve Pipeline Reporting and ensure Region and ISL leaders have what they need to understand the current state, standardize best practices across teams, and take action to improve the pipeline and ultimately the financial results

• Ensure Pipeline Hygiene – work with Commercial Leads for each ISL and on behalf of the Americas region, monitor pipeline opportunities for accuracy including latest notes and action items

• Organize lead updates and report status of large leads to regional leadership on a weekly basis

• Advise Commercial leads and Champions on use of propensity model and help draw insights to improve commercial initiatives in each practice

• Triage data requests in collaboration with team of data analysts, draw insights around clients, prospects, and pipeline data

• Act as product owner for the pipeline and propensity model in our transition from Radius to new CRM system D365

• Co-lead the Bi-weekly Commercial call, supporting discussion around pipeline and other agenda topics

• Assist in the annual sales planning process in partnership with ISL leadership to develop ambitious growth targets by business line

• Partner closely with our AI team to improve the propensity model as well as distill insights to the business

• Design and lead initiatives in pursuit of commercial excellence with partnership from the executive leadership team

• Create data-driven recommendations to optimize the sales process and develop programs to increase overall selling effectiveness

• Provide executive oversight and direction on commercial technology and data strategy

• Coordinate and mentor a cross-functional team of specialists across analytics, technology, and enablement

This is an opportunity to grow quickly and be part of a fast-paced, high-impact team that values analytical depth, problem solving, and the ability to lead.

This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.

What you’ll need:

· Bachelor’s degree in Business, Marketing, or related field; MBA preferred

· 15+ years in professional services consulting

· Deep expertise in sales operations, sales and marketing strategy, and commercial transformation to build business cases and challenge the status quo

· Strong analytical and financial acumen; ability to interpret complex data and translate into actionable insights.

· Excel proficiency

· Experience in private equity-backed or transformation-intensive environments is highly preferred

· Experience with CRM and commercial enablement platforms (e.g., Salesforce, Veeva, Microsoft Dynamics 365)

· Demonstrated success driving top-line growth and margin expansion on a Sales Operations team

· Strong written and verbal communication skills in English, with proven ability to influence senior stakeholders and navigate complex organizations

· High degree of initiative, ownership, and resilience in fast-paced, ambiguous environments

· Travel when required, up to 25%

Additional Qualifications:

· Willingness to work outside of normal business hours, and in particular as unique projects/needs arise.

· Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday

· Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization

The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave and twelve holidays.

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

This job will remain posted until 12/23/2025