Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
Key Tasks
- Analyze and understand quotation request from customer
- Validate quotation request with exiting customer contract rates
- Translate customer requirements into internal guidelines and coordinate pricing and solution with internal stakeholders
- Consolidate feedback and checking for completeness and correctness of country / product submissions to meet customer requirements
- Reviews and benchmark pricing received from the countries / product to ensure competitive submissions to the customer
- Focus in customer engagement, fast turnaround time and complete response to customer
- Escalate in case issues cannot be resolved on time
- Comprehensive translation from internal pricing file to external customer file
- Ensure timely, competitive and complete submission of customer quotation request
- Monitor and follow up on quotation status with customer
- Engage with respective branch operation after quotation award to start booking process
- Support agreed quotation process, data quality and compliance guidelines
- Work with and keep updated with quotation relevant software and tools
- Experience in managing customer quotations and RFQ’s from receiving from customer till submission and follow-up
- Ability to active engage with customer and internal stakeholders at different levels
- Extensive knowledge in international air and sea freight forwarding business
- Good project management and time management skills to stay on top of multiple deadlines for multiple requests in parallel
- Good communication and interpersonal skills to properly engage with regional, country stakeholders and pricing teams of different cultural backgrounds.
- Strong analytical mind ideally paired with operational experience to analyze customer requirements and be able to quickly understand customer requirements and challenge countries / products for their input
- Ability to work under pressure to cope with periods of high workload and tight timelines
- Proven ability to work independently and as a team member
- Strong and enhanced user skills with Microsoft Excel (Pivot table, V/
- A strong Team Spirit and a lot of fun together
- A safe, multi-cultural and inclusive environment
- Individual opportunities for growth and development
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
Skills Required
- Experience managing customer quotations and RFQs from receipt through submission and follow-up
- Ability to actively engage with customers and internal stakeholders at multiple levels
- Extensive knowledge of international air and sea freight forwarding business
- Project management and time management skills to handle multiple concurrent requests and deadlines
- Strong communication and interpersonal skills for cross-cultural stakeholder engagement
- Strong analytical skills paired with operational experience to interpret customer requirements and challenge inputs
- Ability to work under pressure during high workload and tight timelines
- Proven ability to work independently and as part of a team
- Advanced Microsoft Excel skills (Pivot tables)
- Familiarity with quotation-related software and tools and willingness to keep them updated
What We Do
Hellmann Worldwide Logistics is an international logistics provider offering airfreight, seafreight, road and rail transportation, and contract logistics. The company supports customers’ complex logistics requirements through freight-forwarding and supply-chain services, complemented by digital solutions designed to improve transparency and efficiency. Founded in Germany in 1871, Hellmann remains family-owned and operates across 62 countries with 258 branches worldwide, serving customers around the world.
