When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Job Description:Sales Systems Enablement & Commercial Support
Administer user access and licenses across Salesforce and related commercial platforms, including user provisioning and de‑provisioning, license assignment, role‑based access changes.
Support access governance and compliance by maintaining license inventory, conducting periodic access reviews and reconciliations, and helping resolve access or license discrepancies across Salesforce and related tools.
Collaborate with commercial team to ensure critical sales execution and forecast data is recorded in Salesforce.com
Manages Salesforce data cleanliness and data quality on an ongoing basis
Help develop and manage end user and administrative training documentation in supporting sales training & onboarding program
Provide ad-hoc system support by troubleshooting the user issues and providing user guidelines
Drive process improvements, system enhancements and automation opportunities where possible.
Manage sales territories and account mapping through SFDC
Reporting & Analytics
Manage SFDC dashboards and sales metrics reporting and analyses
Update and distribute weekly, monthly, and quarterly sales reports with the latest business results and commentary
Improve reporting efficiency and accuracy through automation and optimization of reporting processes and data sources.
Pull data from multiple data sources, including Salesforce.com, customer satisfaction reports, Excel spreadsheets, etc. to aggregate into reports and business insights.
Fulfill ad-hoc reporting and analytics requests from the global commercial team.
Work closely with Sales Operations leadership and commercial stakeholders to design and develop system reports and dashboards in alignment with strategic initiatives
Collaborate with peers in finance, marketing, and other parts of the business to streamline analytical functions and outputs.
Others
Work with cross-functional stakeholders to support initiatives pertaining to Sales Optimizations
Support competitive intelligence generation by consolidating, analyzing, and summarizing commercial and market‑related data to inform sales and strategic discussions.
Bachelor’s degree (BS/BA).
At least 1 year of hands‑on Salesforce experience, focused on building and using reports and dashboards to analyze data and generate business outputs.
Strong Excel skills, with the ability to work with large datasets and produce accurate, well‑structured analyses.
Detail‑oriented and collaborative, with the ability to work quickly while maintaining first‑time quality.
Comfortable working with data to identify insights and improve workflows and processes.
Curious about business processes; experience supporting process optimization or automation is a plus.
Strong organizational and English communication skills, with the ability to manage multiple priorities in a fast‑paced environment.
Strong communication and business mindset, with the ability to understand commercial needs, take ownership, act with urgency, and translate data and requirements into clear actions and high‑quality deliverables.
Able to clearly communicate data and insights to non‑technical stakeholders.
Willingness to work in modified (time zone) shift to accommodate global communication and collaboration
Skills Required
- Bachelor's degree (BS/BA)
- At least 1 year of hands-on Salesforce experience
- Strong Excel skills, with the ability to work with large datasets
- Detail-oriented and collaborative
- Strong organizational and English communication skills
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
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Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
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Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
Parexel Insights
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
