Supporting Sales. Driving Customer Success. — We are seeking an Associate Specialist Sales Operations in Cali, Colombia to provide support to Velocity's sales team, helping deliver exceptional customer experiences and enabling outstanding business results.
This role will provide administrative and operational support to Velocity's sales organization by coordinating order processes, maintaining accurate ERP records, supporting data management activities, and ensuring timely and accurate execution of sales transactions. If you are organized, detail-oriented, and passionate about supporting sales teams while contributing to operational efficiency — we want to meet you.
What can you expect to do?
Order Administration
- Create and maintain Sales Orders, Purchase Orders, Service Orders, and RMAs.
- Process order changes, cancellations, and revisions.
- Link related transactions and maintain accurate records.
- Manage stock allocations and lot assignments.
Data Management
- Enter and maintain customer, supplier, and business partner information.
- Ensure ERP data accuracy and completeness.
- Assist with account profile maintenance.
Compliance & Accuracy
- Maintain accurate records in accordance with company policies.
- Identify and escalate discrepancies or system issues.
- Ensure transactions are completed within established service levels.
What experience and knowledge will help you succeed in this role?
- Preferred but not required Bachelor’s degree in Business, Administration, or a related field
- 1+ years of office administration, customer service, or sales support experience.
- Experience working with ERP systems and proficiency in Microsoft Excel.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Intermediate to advanced English proficiency.
This is an onsite position based in Cali - Colombia placing you at the center of where global collaboration meets operational excellence.
Skills Required
- Bachelor's degree in Business, Administration, or related field
- 1+ years of office administration, customer service, or sales support experience
- Experience working with ERP systems
- Proficiency in Microsoft Excel
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Intermediate to advanced English proficiency
- Onsite based in Cali, Colombia
What We Do
Velocity Electronics is a leading certified stocking distributor and outsource procurement services provider specializing in the supply and material management of board level electronic components and associated products for leading electronics manufacturers worldwide. Market, logistics and quality assurance expertise, combined with our innovative and high service orientation have made Velocity Electronics a deeply trusted supply chain partner to the world's leading contract manufacturers and OEMs. Velocity offers a full range of supply chain solutions for global manufacturers addressing component shortages, cost saving opportunities, material inspection and environmental compliance needs as well as excess material mitigation services. In addition, Velocity provides integrated and custom programs for third party procurement management, warehousing and logistics that are designed to reduce material procurement and administrative costs, increase inventory turns, improve cash-to-cash cycle times and eliminate the high costs associated with shortage and excess disruptions in the supply chain. Our custom, integrated solutions are guaranteed to reduce your total cost of procurement
