Ninja Van

Sales Operations Analyst

Reposted 2 Days Ago

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Taguig City, Metro Manila, National Capital Region

Hybrid

Junior

eCommerce • Logistics

The Role

The Sales Operations Analyst will manage Salesforce administration, ensure data cleanliness, create reports, train teams, and understand market dynamics for regional sales initiatives.

Summary Generated by Built In

The Commercial Analyst will act as the intermediary between the Regional Sales Operations team and the local country stakeholders to carry out all regional initiatives, serving the three sub-teams within the Regional Sales Operations department, namely the Sales Automation, Commercial Data, and Pricing & Billing Operations teams.

Main Duties

- Be the Salesforce administrator for day-to-day operations like user account maintenance, transferring of opportunity ownerships, managing roles, and profiles, etc.

- Create Salesforce reports and dashboards for all stakeholders.

- Ensuring data cleanliness, e.g. correct mapping of accounts to salespeople, correct organizational information tagging on opportunities, etc.

- Drive adoption of Salesforce through constant engagement with the sales teams.

- Conduct training to grow the Salesforce.com skill set across the organization.

- Achieve a sound understanding of commercial data metrics for all stakeholders.

- Conduct training for our commercial data dashboards.

- Understand the local 3PL market, competitors’ pricing strategies, and provide such valuable information back to the team.

- Ensure that teams are compliant with all processes, e.g. pricing approvals.

- Assimilate information from multiple stakeholders into new projects and initiatives.

- Build strong relationships with all stakeholders to get their buy-ins with minimal friction.

- Coordinate regional initiatives and execute them on the ground.

Top Skills

Salesforce

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The Company

4,902 Employees

On-site Workplace

Year Founded: 2014

What We Do

Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.