Sales Operations Analyst

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Manila, Metro Manila, National Capital Region
In-Office
Other • Security
The Role

What you will do:

This position is responsible for assisting the Sales Analyst Supervisor in the Asia Pacific Region with Sales and Margin information, providing comprehensive and accurate sales analysis for business planning and decision-making.

How you will do it:

Reporting

  • Generate weekly and monthly sales and margin analysis reports segmented by territory, customer, and product line for the sales and management teams.

  • Consolidate and maintain a centralized database, ensuring correct mapping of sales data to regions and sales personnel.

  • Prepare ad hoc reports and presentation slides for the Sales Team.

  • Provide backup support for reporting across different business units

Sales Support

  • Support the APAC Business Unit sales team in weekly sales tracking, consolidate monthly forecasts, and assist with yearly budgeting.

  • Assist Business Leaders with target incentive allocation, monthly sales incentive calculation, generation of incentive plans, and payout letters, providing monthly payout details to respective country HR/Payroll teams.

Transportation and shipping

  • Plan and coordinate the movement of goods to ensure timely delivery.

  • Monitor shipping schedules, track shipment and resolve delivery issues or delays.

  • Ensure compliance with transportation regulations, custom requirements, and safety standards.

Stakeholder communication

  • Serve as the primary point of contact between internal teams, suppliers, freight forwarders and transportation providers.

  • Provide regular updates to stakeholders regarding shipment status, potential issues and delivery timelines.

  • Address and resolve logistics-related concerns.

Documentation

  • Prepare and maintain accurate shipping documents, such as billing of lading, invoices, customs declarations, and delivery receipts.

  • Ensure all documentation complies with company policies and regulatory requirements

Additional Tasks

  • Process equipment and device orders from the PH site to the designated factory.

  • Route order requests for approval in accordance with the Delegation of Authority (DOA).

  • Engage with stakeholders to resolve any issues or concerns related to orders.

  • Create purchase requisitions (PR) to initiate purchase orders (PO).

  • Coordinate order details and requirements with the source factory.

  • Send order acknowledgements to the PH team upon confirmation.

  • Provide data or reports required by Sales Ops Team

  • Coordinate with FLS and FLSM to ensure accuracy of data in Sales Force

What we look for:

  • Minimum Bachelor’s Degree in a related discipline.
  • Minimum 2 years of relevant work experience.
  • Advanced proficiency in MS Excel, especially in generating Pivot Tables and VLOOKUP functions.
  • Knowledge of Power BI is preferred.
  • Experience in data analysis and sensitivity to data implications.
  • Possess an analytical mindset with a pleasant personality.
  • Meticulous and able to work independently.
  • Strong cross-functional collaboration skills and the ability to work well with others.

What we offer:

  • Competitive salary.
  • Paid vacation/holidays/sick time.
  • Comprehensive benefits package.
  • On-the-job/cross-training opportunities.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.

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The Company
HQ: Chennai
100,000 Employees

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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