Sales Operations Analyst

| Toronto, ON, CAN | Remote
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Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

This job performs daily sales process activities within North America CRM and other systems to ensure the

efficient delivery of superior support essential to enhance sales team productivity and systems capabilities in

compliance with existing company policies, goals and priorities.

Key Accountabilities:

  • Assist in the activation of the auto-renewal process: Ensure accurate creation of Auto Renewal
  • Opportunities in Salesforce and timely submission of agreements to prevent service interruptions,
  • providing necessary support for agreement adjustments based on paperwork and product details.
  • Support in generating ad hoc reports to monitor client usage and provide necessary insights to support
  • the project objectives.
  • Collaborate with the team on CRM clean-up tasks as required for project alignment.
  • Assist in updating agreement details in Iris to facilitate finance invoicing processes.
  • Migrate original customers into a new platform by doing amendment on active contracts.
  • Perform other duties as assigned in support of the project.


  •  Bachelor’s degree (or equivalent) in business administration or related field is required.
  • Minimum of 1 – 3 years of experience in business administration or sales support role. Exposure working within a SaaS organization is preferred.
  • Familiarity with and Sales Operations processes preferred.
  • Proficiency Working in MS Office and Adobe.
  • Ability to communicate effectively, with fluency in written and oral French as an asset.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work independently and collaboratively within a team.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit and follow @Cision on Twitter.


Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by


Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision provides accommodation at any point during the recruitment and selection process, upon request, to applicants with disabilities. If contacted, please advise us if you require accommodation and we will work with you to meet your needs.


Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

More Information on Cision
Cision operates in the Software industry. The company is located in Chicago, IL and Houston, TX. Cision was founded in 1867. It has 2736 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 71 open jobs at Cision, click here.
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