Sales Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

OVERALL OBJECTIVES OF THE ROLE

Reporting to the Senior Sales Manager, this position’s main responsibility is to implement initiatives to drive incremental revenue from the existing merchant portfolio to meet business objectives.

RESPONSIBILITIES

• Meet the assigned revenue targets through structuring and executing new initiatives to generateincremental revenue from the existing merchant portfolio

• Assist in formulating segment strategies to build merchants' portfolio and enhance customerloyalty, as well as implementing various program / offers to sustain portfolio growth and enhanceoverall merchant experience and stickiness

• Collaborate with cross-functional departments on end-to-end program logistic to ensure thesmooth launch of programs

• Analyze and keep track on the program result, conduct post-program evaluation for continuousimprovement

• Handle all activities on customer life cycle perspective: retention, migration, attrition preventionand service/products upselling

• Work closely with merchant service hotline and other operation team to review after-salesservices process to enhance merchant experience so as to increase merchant loyalty

• Manage merchant relationships and the related business negotiations

• Regular merchant meetings to build an excellent account relationship

QUALIFICATIONS AND REQUIREMENTS

• Degree in Business / Marketing or other related disciplines

• 5 years and above sales experience in the financial services industry

• Have good knowledge on customer lifecycle concepts and B2B sales experience an advantage

• Strong interpersonal, negotiation and communication skills

• Excellent command of spoken and written English and Chinese

• Excellent use of Microsoft Access, Excel and other data analysis applications

• Experience in data usage analysis and project management would be an advantage

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].