Jobs at Global Payments

Provides advanced Level 2 remote endpoint support across global regions. Diagnoses and resolves hardware, software, operating system, network, mobile device, and application issues; manages endpoint configurations, updates, compliance, and access requests. Uses Workspace ONE, remote support tools, ticketing systems, and PowerShell automation. Documents solutions, collaborates with global teams, meets SLA targets, and supports rotational shifts, including evenings, weekends, and holidays.

Conducts advanced threat hunting to identify malicious activity and threat actors across the enterprise. Analyzes security data, tools, threat trends, and vulnerable assets; develops innovative detection techniques; operationalizes hunting capabilities with the Threat Management Center; and supports cyber incident response. The role requires expertise in insider threats, organized crime, fraud groups, and state-sponsored actors.

Provides financial leadership through forecasting, modeling, variance analysis, budgeting, and performance management. Translates financial results and scenarios into recommendations for strategic and operational decisions, partners with cross-functional leaders, strengthens SOX controls, and improves reporting, dashboards, and analytical processes. The role is an individual contributor requiring strong communication, independent judgment, and the ability to manage competing priorities.

Supports month-end close, revenue recognition, journal entries, reconciliations, financial reporting, budgeting, forecasting, variance analysis, and internal controls. The role converts financial and operational data into insights for business decisions, maintains general ledger accuracy, resolves reporting inquiries, and recommends process improvements. It partners with Finance leaders and cross-functional stakeholders while using financial systems and advanced Excel to improve planning, data quality, and performance management.

Manage and grow dealer partnerships across assigned territories, driving revenue, payment and POS solution adoption, partner engagement, pipeline performance, and strategic channel initiatives. The role involves developing relationships, negotiating opportunities, managing partner performance and contracts, supporting onboarding and enablement, and helping dealers achieve growth objectives.

The Technical Support Representative responds to customer service inquiries via various channels, resolves technical issues related to POS products, and maintains accurate records.

Own financial planning, forecasting, budgeting, variance analysis, performance reporting, accounting controls, audit readiness, and regulatory compliance. Review financial statements, reconciliations, journal entries, and period-end reporting while translating complex data into recommendations for senior leaders. Improve accounting systems, cost accounting methods, processes, and budgetary controls. Coach colleagues, review financial work, and help strengthen reporting accuracy and financial performance.

Develop and maintain automated testing frameworks for web applications, APIs, and REST services. Integrate testing with CI infrastructure, perform white-box, unit, component, performance, load, and security testing, and manage test environments and data. Coordinate test activities for client projects, review test plans, prioritize execution, and support PCI compliance. The role requires software testing and coding expertise, automation development experience, and strong analytical problem-solving skills.

Manage corporate governance and company secretarial activities across regulated legal entities and multiple jurisdictions. Responsibilities include advising boards and senior leaders, preparing board and committee meetings, embedding governance frameworks, maintaining statutory documentation, supporting restructurings and M&A, and ensuring regulatory compliance. The role requires collaboration across a global, highly regulated organization, particularly within financial services.

Designs and maintains automated testing frameworks integrated with CI infrastructure for web, API, and RESTful services. Performs white-box, unit, component, performance, load, and security testing; manages test environments and data; supports PCI compliance; and coordinates testing activities for client projects.

Leads product commercialization and delivery across assigned portfolios, managing roadmaps, budgets, governance, capacity, risks, issues, KPIs, and stakeholder communications. Drives agile delivery processes, continuous improvement, financial health monitoring, intake through deployment, and cross-functional accountability. The role requires strong product delivery, project leadership, payment industry, fintech, cloud SaaS, and payment ecosystem expertise, with responsibility for strategic initiatives and complex stakeholder relationships.

Provides technical customer support for POS products and software-based payment systems through phone, email, chat, and SMS. Resolves merchant and client issues using established documentation, databases, and troubleshooting procedures; records inquiries accurately; researches moderately difficult problems; and explains solutions. Develops knowledge of POS products, policies, procedures, compliance requirements, and payment-industry regulations through training and reference materials.

Provides technical support and administration for Unix environments, including Linux, AIX, HP-UX, and Solaris. Installs, configures, hardens, patches, monitors, and maintains servers and infrastructure according to PCI standards. Supports provisioning, backups, recovery, disaster recovery testing, performance tuning, troubleshooting, networking services, and system remediation. Develops scripts and testing procedures, participates in automation initiatives, and collaborates with internal teams and client representatives to maintain reliable payment technology systems.

Performs information security assurance assessments, control testing, compliance reviews, post-deployment validations, and certification activities. Identifies control weaknesses, vulnerabilities, and compliance gaps; evaluates risk; supports remediation tracking; and communicates actionable findings. Automates evidence collection, control audits, reporting, dashboards, continuous monitoring, and recurring assurance workflows using tools such as Power Automate and Power BI. Partners with Information Security, Technology, Risk, Audit, and business stakeholders across complex cloud, on-premises, and hybrid environments.