Sales Manager, SME & Growth

Posted 3 Hours Ago
Be an Early Applicant
San Francisco, CA, USA
Hybrid
280K-340K Annually
Senior level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Lead and scale a team of full-cycle Account Executives serving SMB and growth customers. Own revenue delivery, pipeline health, deal quality, forecasting, and outbound execution. Coach sellers on discovery, negotiation, objection handling, and closing; build scalable sales processes and operating rhythms; recruit and develop talent; and partner cross-functionally to refine customer segments and improve win rates, deal velocity, and execution.
Summary Generated by Built In
About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

 
How you'll make impact

Airwallex is building toward 10B ARR by 2030, and the SME & Growth business is one of our biggest opportunities because the market remains largely untapped. As Sales Manager, you’ll lead and scale a team of full-cycle Account Executives acquiring and closing customers with 1–500 employees across segments such as travel, ecommerce, and SaaS.

  • Own revenue delivery, pipeline health, deal quality, and execution velocity across the team.

  • Coach Account Executives on discovery, deal strategy, negotiation, objection handling, and closing.

  • Build the processes, metrics, and operating cadence needed to scale a high-performing outbound sales motion.

  • Use data, AI, and sales tools to improve account research, deal strategy, pipeline visibility, and forecasting accuracy.

  • Partner with sales leadership and cross-functional teams to refine our ideal customer profile, test new SMB verticals, and turn win/loss insights and revenue outcomes into better execution.

  • Recruit and develop your team, strengthen our sales motion, and raise the bar on how we serve ambitious businesses.

You’ll work from our San Francisco office on Mondays, Wednesdays, and Thursdays.

What we're looking for

Essentials
  • At least 6 years of experience in B2B sales, including experience managing and coaching Account Executives.

  • A proven track record of closing deals and managing complex SMB pipelines end to end.

  • Strong commercial judgment, with the ability to prioritise leads, assess deal quality, and forecast accurately.

  • Deep experience coaching Account Executives on closing, negotiation, objection handling, and pipeline management.

  • Experience managing multi-stakeholder deal cycles, including with business owners and finance teams.

  • Excellent communication skills — structured, persuasive, and credible in commercial negotiations.

  • Experience operating in a high-growth environment with high accountability.

  • Experience leading outbound sales motions, including prospecting and cold calling.

  • A builder mindset, with examples of creating or improving sales processes, enablement, or operating rhythms without relying on an established framework.

Preferred
  • Experience leading SMB sales teams in fintech, payments, or trade-related platforms.

  • Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities.

  • A demonstrated ability to improve close rates, deal velocity, and win consistency.

  • Experience using AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy.

  • A relationship-first leadership style with a strong coaching and talent-development mindset.

  • Experience in high-growth startups or scale-ups.

You'll thrive here if
  • You have a track record of hitting your numbers, and you’re motivated by stretch goals.

  • You own the outcome and you don't wait for permission to fix what's broken.

  • You're comfortable making decisions with incomplete information and moving quickly anyway.

  • You're excited by a category that hasn't been won yet, and want to be early enough to shape it.

  • You value in-person collaboration and are happy being in the office three days a week.

Learn more about your team

SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.

If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • At least 6 years of B2B sales experience
  • Experience managing and coaching Account Executives
  • Proven track record of closing deals and managing complex SMB pipelines end to end
  • Strong commercial judgment, including lead prioritization, deal-quality assessment, and accurate forecasting
  • Deep experience coaching Account Executives on closing, negotiation, objection handling, and pipeline management
  • Experience managing multi-stakeholder deal cycles involving business owners and finance teams
  • Excellent structured, persuasive, and credible communication skills
  • Experience operating in a high-growth, high-accountability environment
  • Experience leading outbound sales motions, including prospecting and cold calling
  • Experience building or improving sales processes, enablement, or operating rhythms
  • Experience leading SMB sales teams in fintech, payments, or trade-related platforms
  • Experience mapping customer payment flows and identifying expansion or revenue opportunities
  • Demonstrated ability to improve close rates, deal velocity, and win consistency
  • Experience using AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy
  • Relationship-first leadership style with a coaching and talent-development mindset
  • Experience in high-growth startups or scale-ups

What the Team is Saying

Airwallex Compensation & Benefits Highlights

  • Healthcare Strength — Available descriptions highlight medical, dental, vision, life, disability, and mental‑health/EAP coverage for U.S. employees, with Modern Health/Rula noted in eligible markets. Feedback suggests this comprehensive core health coverage is a standout element of the package.
  • Leave & Time Off Breadth — U.S. postings cite 20 vacation days plus 12 company holidays, alongside birthday leave and three volunteer days in some locations. These policies are portrayed as generous and complemented by flexible remote‑work options in approved locations.
  • Equity Value & Accessibility — Eligible employees may receive RSUs or stock options in many markets, with U.S. materials noting RSUs via Carta and performance‑based bonuses. Feedback suggests this ownership component is a key part of total compensation.

Airwallex Insights

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The Company
HQ: San Francisco, CA
2,700 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000+ businesses worldwide – including Brex, Navan, Qantas, SHEIN, McLaren and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable, and we've hired that way ever since. We move fast, think globally, and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious, let's talk.

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About our Teams

Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
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