Sales Manager, SMB

Posted Yesterday
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Chicago, IL, USA
In-Office
212K-250K Annually
Mid level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Lead and coach a team of ~5 SMB Account Executives to hit revenue targets. Own aggregate quota, manage pipeline and forecast accuracy, support complex deals, optimize sales processes with Sales Ops and Marketing, recruit and ramp talent, and measure success via quota attainment, pipeline velocity, forecast accuracy, and retention.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role

As the Manager, SMB Account Executives, you will lead, coach, and scale a high-performing team of approximately 5 SMB Account Executives. You will be responsible for driving the execution of our small-business sales strategy, ensuring your team meets and exceeds their revenue targets.

This is a role where you will not only manage pipeline and forecast accuracy but also actively mentor reps through complex deal cycles, refine their pitching mechanics, and foster a culture of continuous improvement.

 
What You’ll Do
  • Team Leadership & Coaching: Manage and mentor a team of ~5 SMB AEs. Conduct weekly 1:1s, live call coaching, and pipeline reviews to elevate the team’s sales acumen and execution.

  • Revenue Delivery: Own the aggregate quota for the SMB segment. Ensure the team maintains a healthy, predictable pipeline and accurately forecasts monthly and quarterly revenue.

  • Sales Execution: Actively jump into deals to support your reps. Help navigate objections, multi-stakeholder evaluations, and closing negotiations.

  • Process Optimization: Partner with Sales Operations and Marketing to refine inbound lead routing, outbound prospecting strategies, and internal sales playbooks.

  • Talent Development: Recruit, onboard, and retain top-tier sales talent. Build a clear path for AEs to grow within the revenue organization.

  • Key Results & Metrics

    Success in this role will be measured by performance against key metrics, including:

    • Team Quota Attainment: Percentage of the team meeting or exceeding their individual quarterly revenue targets.

    • Pipeline Velocity & Conversion: Improvement in the team's win rates and average sales cycle length.

    • Forecast Accuracy: The variance between your committed forecast and actual revenue closed at the end of the quarter.

    • Team Retention & Ramp Time: Successfully onboarding new hires to productivity quickly and maintaining low regrettable attrition.

       
What You Bring
  • Experience: 4+ years of B2B SaaS sales experience, with at least 2+ years of direct management or team lead experience overseeing SMB or Mid-Market Account Executives.

  • Proven Track Record: A history of consistently meeting or exceeding team quota targets and driving predictable revenue growth.

  • Coaching Mindset: Deep passion for people development. You know how to diagnose skill gaps in a sales cycle and coach reps on discovery, multi-stakeholder alignment, and urgency building.

  • Data-Driven: Proficient in CRM hygiene (Salesforce/HubSpot) and using data to identify bottlenecks in the sales funnel.

  • Adaptability: Thrives in a fast-paced, evolving environment. You are comfortable building playbooks, not just executing existing ones.

     
What’s In It For You
  • Global collaboration: Partner with teams and clients across Europe, APAC, and North America.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Chicago office designed for ambitious builders and company provided lunch daily.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • 4+ years of B2B SaaS sales experience
  • 2+ years of direct management or team lead experience overseeing SMB or Mid-Market Account Executives
  • Proven history of meeting or exceeding team quota targets and driving predictable revenue growth
  • Proficiency in CRM hygiene and usage (Salesforce or HubSpot)
  • Strong coaching and people development skills; ability to diagnose skill gaps and coach on discovery, stakeholder alignment, and urgency building
  • Experience managing pipeline, forecasting, and sales performance metrics
  • Experience recruiting, onboarding, and retaining sales talent
  • Ability to adapt and build sales playbooks in a fast-paced, evolving environment

Legora Compensation & Benefits Highlights

  • Healthcare Strength Healthcare is described as full medical, dental, and vision for employees and families starting on day one with no waiting period. This immediacy and breadth make core coverage a standout element of the package.
  • Equity Value & Accessibility Equity is presented as meaningful and available to all employees rather than limited to a subset. This structure positions ownership as a central, accessible part of total rewards.
  • Leave & Time Off Breadth Time off is advertised as “actual time off” with an unlimited PTO policy. The messaging emphasizes supported usage, indicating breadth and flexibility in leave.

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The Company
HQ: New York, New York
700 Employees
Year Founded: 2023

What We Do

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 1000+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

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