At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
Qualtrics is hiring a proactive individual to lead our Singapore sales team. In this role, your primary focus will be on leading the team to success, with a focus on coaching and mentoring as well as driving net new revenue for Qualtrics. Our Sales team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. The ideal candidate would be someone who is results driven, and has a strong operating rhythm. Adaptability, leading with empathy, and a positive approach will be paramount.
How You’ll Find Success
- Relationship Building: Master stakeholder mapping to cultivate relationships with multiple contacts within an account, ensuring lasting partnerships.
- Negotiation Skills: Navigate negotiations with professionalism, understanding the art of give-and-take.
- Multi-Selling Approach: Drive engagement with various business stakeholders in parallel to create multifaceted selling opportunities.
- Empathetic Competitiveness: While being competitive, possess the ability to empathize and understand others’ perspectives.
- Entrepreneurial Mindset: Take initiative to grasp the expected outcomes and context, working independently to drive results.
- Effective Communication: Influence effectively at all levels, creating trust and collaboration within the team.
How You’ll Grow
- By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences.
- Our mission is to build technology that positively impacts businesses and makes them more human.
- As a member of our global sales organization, you will take ownership of a dedicated team. Your responsibilities will include developing a robust team strategy designed to drive demand and revenue.
- We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will build relationships with multiple decision makers in an account and educate them on the value of Qualtrics.
Things You’ll Do
- Lead a team of Account Executives and Enterprise sellers.
- Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
- Operating rhythm is a critical success factor for this role.
- Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
- Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
- Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
- Display a systematic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
- Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
- Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
- Serve as an executive sponsor during complex deals.
- Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
- Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements
- Demonstrate experience successfully managing through change in a fast-growing environment.
- Entrepreneurial approach to effectively managing a business.
What We’re Looking For On Your Resume
- A validated winner that has led teams to breakthrough results
- At least 8-10 years of individual enterprise-level sales experience covering Singapore as a territory
- 3+ years managing a Singapore sales team to achieve great results
- SaaS selling experience
- Record of over-exceeding quarterly team quotas through metric based skill development and internal team management
- Experience and understanding of working on complex contract negotiations
- Experience using MEDDPICC sales processes, or similar
- Experience using Salesforce.com and measuring system compliance
What You Should Know About This Team
- We work with a team of highly motivated, ambitious individuals. Keeping that energy and spirit alive is critical, while balancing an expectation of meritocracy as it pertains to performance management.
- Our customer satisfaction rate is incredibly high and a point of pride for our teams. Identifying ways to continue to delight stakeholders is key.
- Creating space and encouraging/ expecting innovation to come from different areas of the team is critical to our team’s and company’s growth and success.
- The day-to-day in this role is dynamic and fast paced - the ability to prioritise and focus is critical to success
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Lunch allowance in our Singapore office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
What the Team is Saying
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What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
