At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
This role exists to help mid-market organisations in Thailand accelerate their experience management maturity and close critical customer and employee experience gaps. By leveraging Qualtrics’ industry-leading, ready-to-deploy Experience Management (XM) SaaS platform, this position partners directly with Commercial customers to turn experience data into measurable business outcomes.
You will play a pivotal role in expanding Qualtrics’ footprint in Thailand by guiding customers through strategy, adoption, and value realisation—working closely with both client stakeholders and internal teams. Success in this role requires strong commercial acumen, the ability to influence senior decision-makers, and fluency in Thai to build trusted, long-term relationships that drive growth and customer success.
How You’ll Find Success
- Takes initiative to deeply understand client goals and market context, proactively driving solutions independently.
- Communicates clearly and persuasively in both Thai and English to influence stakeholders at all levels.
- Demonstrates a consistent track record of exceeding sales targets in a SaaS or technology sales environment.
- Excels at acquiring new clients and expanding relationships within Commercial business segments.
- Leverages strong negotiation skills to close deals that create mutual value.
- Adapts quickly to market changes and evolves sales strategies as needed.
- Collaborates effectively with internal teams including customer success, solutions consultants, and sales operations.
How You’ll Grow
- Develop high-level strategic sales skills by engaging with senior executives and driving complex deal cycles.
- Gain expertise in a leading analytics-driven XM platform serving diverse industries and departments.
- Expand negotiation and sales strategy capabilities through complex account management.
- Influence the transformation of experience management across Thai businesses.
- Increase cross-cultural communication and relationship management skills in a growing global tech company.
Things You’ll Do
- Drive new business acquisition and expand Qualtrics’ presence within Thai Corporate accounts.
- Understand client business goals deeply and create account plans including demand generation, power mapping, and closing strategy to achieve targets.
- Build and nurture trusted relationships with senior executives and stakeholders in target accounts.
- Collaborate internally across functions to craft competitive win strategies, proposals, and pricing models.
- Maintain up-to-date knowledge of Qualtrics’ platform, AI capabilities, and competitive landscape relevant to Thailand’s market.
- Act as a proactive member of the sales team, utilising resources to maximise client success and company growth.
What We’re Looking For On Your Resume
- Proven experience (5-7 years) in SaaS or technology sales within Commercial segments.
- Demonstrated success in meeting or exceeding sales quotas and driving pipeline development.
- Experience selling solutions into Marketing, HR, or related business functions.
- Fluent in Thai and English, with strong communication skills in both languages.
- Skilled at engaging clients across full sales cycles, from prospecting to closing.
- Ability to adapt sales approaches to fit client needs and dynamic market conditions.
- Experience collaborating with cross-functional teams to close complex deals.
What You Should Know About This Team
- You will join a dedicated global sales team passionate about changing how companies approach experience management.
- Qualtrics delivers measurable, high-impact outcomes for clients, validated by industry recognition such as Forrester’s ROI report.
- We emphasise strategic, relationship-based selling and value trusted advisor roles with our clients.
- The sales team culture embraces challenges as opportunities for growth and innovation.
- You will sell a versatile platform that gives you exposure to a broad range of industries and business buyers.
Our Team’s Favourite Perks and Benefits
- Comprehensive total rewards package including base salary, incentives, and generous benefits.
- Private health insurance with extensive coverage.
- Annual Experience Bonus to support memorable personal experiences.
- Quarterly Wellness Stipend to support physical and mental well-being.
- Office perks including lunch allowances and well-stocked kitchens (Singapore office) and flexible work options.
- Opportunities for ongoing learning and career growth within a global, category-defining company.
Skills Required
- Proven experience in SaaS or technology sales within Commercial segments
- Demonstrated success in meeting or exceeding sales quotas
- Fluent in Thai and English
- Ability to adapt sales approaches to fit client needs
- Experience collaborating with cross-functional teams
What the Team is Saying
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical options (PPO and HDHP) with a high employer premium share, plus dental/vision, telemedicine, chronic‑condition programs, and fast benefit start enhance coverage depth. Mental‑health access is broad, including coaching, clinical care, and EAP support.
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Parental & Family Support — Family‑building benefits include Progyny fertility coverage, adoption/surrogacy reimbursement up to a stated amount, paid family leave, a return‑to‑work transition, and milk‑shipping support. Domestic partner eligibility and transgender‑inclusive care strengthen support for diverse families.
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Wellbeing & Lifestyle Benefits — A quarterly wellness reimbursement and an annual “Experience Bonus” provide cash‑like value alongside wellness days, unlimited sick time, and limited work‑from‑anywhere flexibility. Onsite meals/snacks and other lifestyle perks add daily convenience in some offices.
Qualtrics Insights
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
