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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Sales Manager – New Zealand Territory (Based in Sydney)
Why We Have This Role
Qualtrics is looking for a proactive Sales Manager based in Sydney to lead and grow our New Zealand sales team. You will drive net new revenue while coaching and mentoring four direct reports, all based in Sydney, focused on closing experience gaps for organizations across New Zealand. Our Sales team is highly driven and dedicated to enabling customers with Qualtrics’ Experience Management SaaS platform. You will develop and execute a strong operating rhythm, leading with empathy and a positive, adaptable approach to achieve outstanding results in a fast-paced market.
How You’ll Find Success
- Builds and nurtures strong relationships by masterfully mapping and engaging multiple stakeholders within accounts to establish lasting partnerships.
- Skilled negotiator who balances professionalism and strategy to successfully close complex deals.
- Employs a multi-selling approach, driving simultaneous engagement with diverse business stakeholders to create cross-functional opportunities.
- Demonstrates empathetic competitiveness—persistent in pursuing goals, yet understanding and collaborative with others.
- Entrepreneurial mindset; takes initiative and works independently with full ownership to deliver expected outcomes.
- Communicates clearly and effectively at all levels to build trust and foster teamwork across your sales organization.
How You’ll Grow
- Lead and scale a dedicated sales team responsible for the full New Zealand territory, deepening your leadership and talent development skills.
- Gain experience executing strategic sales plans tailored to a unique regional market.
- Expand your knowledge of Qualtrics’ Experience Management solutions and enhance your ability to position them against competitors.
- Develop skills in managing complex sales cycles, contract negotiations, and cross-functional deal coordination.
- Collaborate with global and regional teams, broadening your influence and strengthening your professional network.
Things You’ll Do
- Lead, coach, and develop a team of four Account Executives and Enterprise sellers focused on New Zealand revenue growth.
- Establish and maintain a disciplined operating rhythm to manage sales pipeline, forecast performance, and track key metrics.
- Recruit, retain, and nurture a high-potential sales team with a strong performance history.
- Provide training and mentoring on complex sales strategies, including collaboration with legal, product, and internal stakeholders.
- Develop strong relationships with clients and prospects at all organizational levels throughout the sales cycle.
- Manage complex contract negotiations and act as an executive sponsor on key deals to ensure successful closure.
- Maintain a deep and current understanding of Qualtrics’ platform and the competitive landscape to craft win-based proposals and pricing strategies.
- Foster strong collaboration with internal teams such as Professional Services, Implementation, and Subject Matter Experts to support large enterprise engagements.
- Lead the team through change and growth within a fast-evolving business environment using entrepreneurial problem-solving.
What We’re Looking For On Your Resume
- Proven sales leader with 8-10+ years of individual enterprise-level SaaS sales experience and a minimum of 3 years managing sales teams.
- Experience leading a sales team in the Sydney region or managing remote teams focused on New Zealand.
- Strong record of exceeding team sales quotas via metrics-driven coaching and management.
- Expertise in handling complex contract negotiations and multi-stakeholder sales cycles.
- Proficient in MEDDPICC or an equivalent sales methodology and experienced in Salesforce.com for pipeline and performance management.
- Excellent communication skills with ability to build trust and influence senior stakeholders.
- Demonstrated adaptability, positive leadership style, and strong operating discipline.
What You Should Know About This Team
- Collaborative and motivated team culture that thrives on meritocracy and high performance.
- A strong focus on customer satisfaction and innovation drives continuous improvement.
- Fast-paced, dynamic environment where prioritization and focus enable success.
- Encouragement and support for individual creativity and contribution across all levels.
- Commitment to professional growth and career development within a global organization.
Our Team’s Favorite Perks and Benefits
- Competitive salary plus uncapped commissions and accelerators to reward excellence.
- Comprehensive private health insurance including medical and extras coverage.
- Annual $2,800 Experience Bonus to support memorable personal experiences.
- Additional 5 days of Experience Leave yearly to promote work-life balance.
- Flexible hybrid working model: 3 days in the Sydney office, 2 days remote.
- Catered lunches and a well-stocked kitchen at the Sydney office to foster team connection.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical plans offer multiple options with the employer covering a substantial share of premiums, alongside telemedicine and chronic‑condition support. No‑cost mental‑health access and dedicated wellness days reinforce the depth of the health offering.
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Parental & Family Support — Programs include fertility and family‑building through a specialist provider, reimbursement for adoption or surrogacy, and paid parental leave with a gradual return option for birthing parents in some locations. Practical supports like Milk Stork further assist new parents.
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Wellbeing & Lifestyle Benefits — An annual wellness stipend and a separate Experience Bonus provide flexible funds for personal health and life experiences. Additional perks such as a limited work‑from‑anywhere allowance and office amenities in some sites broaden lifestyle support.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
