The Role
Leads dealership F&I performance by developing strategy, maximizing finance and insurance revenue, coaching sales staff, ensuring regulatory compliance, managing receivables and cash processes, and engaging customers throughout vehicle transactions. The role combines desk management, finance expertise, sales leadership, training, performance reporting, deal structuring, and collaboration with dealership leadership to improve profitability, transaction speed, customer satisfaction, and compliance.
Summary Generated by Built In
Are you a dynamic, results-driven F&I professional passionate about performance and sales? Do you love selling and interacting with customers, and want to help craft the deal in the early stages? The Hello Auto Group is seeking exceptional F&I Managers to take charge and drive success in high-impact leadership roles! Hello Mazda of San Diego will be one of the largest volume Mazda stores in the US, this month pacing 100 new and 100 used.
This is not your standard Finance job, sitting in "the box" trying to fix the structure the desk sent back to you. We are creating a Hybrid Desk Manager/Finance role, where you are involved early to ensure the customer is on the right vehicle and has the opportunity to maximize finance potential. You'll be at the forefront of executing cutting-edge strategies that elevate performance in Finance and Insurance. You'll coach and train the sales team, empower them to exceed expectations, and collaborate closely with the General Manager and Sales Managers to deliver outstanding dealership results. The focus is on selling and maximizing financial potential rather than paperwork and packaging up deals. You need to be mobile and willing to talk to customers early and often.
Your proven F&I experience will position you as a vital source of support and guidance within our dealership structure. You'll bring tremendous value to both our teams and customers—driving growth, shaping the future of our business, and creating lasting impact.
If you're ready to make a difference, this is your opportunity to step into a leadership role that will shape the success of our entire organization. We are looking for leaders who are hands-on, mobile, and ready to jump in to engage with customers wherever needed.
How F&I Managers Drive Impact:
- Develop and execute dealership F&I strategy to drive high volume, strong PVR, expeditious transaction speed, and satisfied team members and clients.
- Collaborate with Sales Managers to set objectives and maximize F&I performance.
- Ensure compliance with Hello Auto Group F&I policies and procedures.
- Daily reporting on F&I performance
- Daily maintenance of CIT and cash management
- Work directly with customers, salespeople, and managers on deals.
- Implement action plans for underperforming sales staff.
- Conduct daily in-store training.
- Lead in-store sales manager onboarding.
- Perform F&I test-outs for sales staff.
- Support company initiatives and ensure legal compliance
- Handle other assigned duties and projects.
- Manage F&I performance to expectations: 2.5 products per deal, $2,200 PVR, high CSI, and 100% compliance with state and federal regulations
- Oversee F&I-related receivable schedules and compliance with manufacturer incentive programs.
Qualifications:
- Proven success in a managerial role with strong leadership experience
- Minimum 3 years as an F&I Manager (not Sales Manager)
- At least 1 year of F&I experience required
- High energy, technology-focused, intense multitasking, communication, and customer service skills
- Ability to adapt to shifting priorities and interruptions
- Positive attitude and effective team player
- Valid driver's license with an acceptable driving record
- Proficient in computer systems, OEM-required technology, and contemporary transaction tools
- Skilled in securing approvals across all bands of credit profiles with deep knowledge of deal structures for both new and used vehicle transactions
Potential Salary Range: $120,000 – $156,00 annually
Skills Required
- Proven success in a managerial role with strong leadership experience
- Minimum 3 years of experience as an F&I Manager
- At least 1 year of F&I experience
- High energy, technology-focused, multitasking, communication, and customer service skills
- Ability to adapt to shifting priorities and interruptions
- Positive attitude and effective team-player skills
- Valid driver's license with an acceptable driving record
- Proficiency in computer systems, OEM-required technology, and contemporary transaction tools
- Ability to secure approvals across all credit profiles
- Deep knowledge of deal structures for new and used vehicle transactions
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The Company
What We Do
Hello Auto Group is a network of automotive dealerships in Southern California providing comprehensive sales, maintenance, and customer support services for Mazda, Kia, and Subaru vehicles. They focus on customer satisfaction and offer a wide range of new and certified pre-owned vehicles, financing options, and factory-trained service across multiple strategic locations.
