As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.
It's time to make a move. Join our flow.
As a Sales Manager at KONE, you will lead the charge in defining and achieving strategic short- and long-term sales and customer relationship objectives, aligned with our unit’s goals for innovative building projects. By guiding and motivating a dynamic sales team, you will steer the sales process, cultivate enduring client partnerships, and deliver cutting-edge elevator and escalator solutions tailored to new constructions. Your leadership, coaching, and strategic vision will empower your team to surpass targets, driving KONE’s mission to shape sustainable, connected, and people-focused urban environments through world-class mobility solutions. The Sales Manager will report to the Branch & Commercial Manager, KONE Tunisia, and will be based in Tunis.
What will you do
- Strengthen KONE’s market position and customer base.
- Engage proactively with customers to promote lifecycle-value solutions.
- Enhance customer relationships, loyalty, and profitability.
- Oversee key account plans and assign team members to manage them.
- Promote KONE’s digital solutions to key decision-makers.
- Develop regional and individual sales plans.
- Support pricing strategies to improve profitability.
- Collect market and competitor insights to identify cross-selling opportunities.
- Lead sales processes, ensuring high-quality CRM data and results in orders and profitability.
- Set targets, guide the team on customer focus, and approve major tenders/orders.
- Coach the sales team to apply KONE’s solution-selling approach effectively.
- Manage team performance, develop skills, and ensure a positive onboarding experience.
- Motivate the team and plan for succession to achieve long-term success.
Qualifications and Experience
- Bachelor's or master's degree in economics, Engineering, Business, or a related field.
- 3–5 years of experience in a managerial or leadership role.
- 3–5 years of technical experience in the elevator/escalator industry (preferred) or in construction, Tourism, building materials, or related sectors.
- Proven track record in business-to-business (B2B) sales.
- Demonstrated experience in sales or sales management.
- Strong background in people leadership and team management.
- Sales Expertise: In-depth understanding of the sales cycle, customer purchasing behaviours, negotiation techniques, sales reporting, and funnel management.
- Business Acumen: Proficient in business planning, budgeting, and performance monitoring.
- Service Orientation: Exhibits a customer-centric mindset, focusing on delivering exceptional service.
- Digital Proficiency: Comfortable with digital tools and enthusiastic about leveraging digital solutions to drive business outcomes.
- Communication: Strong command of English, both written and verbal.
What do we offer
- Great dynamic team promoting a collaborative environment.
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
- Comprehensive learning and development programs covering a wide range of professional skills.
- Engaging job with a position description and clear targets.
- Regular feedback through performance discussions.
- Opportunities for individual development.
- Mentoring and coaching programs.
- Flexibility, trust, and respect.
- Value-based culture, behavior, and ethics.
- Sustainability and innovation.
- Working for a successful organization.
Shortlisted candidates will be invited to complete an automated video interview. Please keep checking your emails for the link, which can sometimes land in the spam folder.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
