Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
About IntegonIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.
At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood.
Our Benefits
Full paid during training
Nine days of Paid Time Off (PTO) in addition to regular vacations
Fully reported wages to IMSS and Infonavit
Weekly food vouchers of $316 MXN
Weekly Payment
Life and burial insurance
Parking On-site
Wellness Center On-site
Exclusive coffee shop on-site
Special discounts at establishments
Employee Referral Program
Monthly activities and celebrations
A Lead Generator sets up a potential policy sale and transfers it over to an agent to complete the sale. The Lead Generator learns the customer's needs and knows some product information to complete this task.
Key Responsibilities:
Communicates effectively with internal Customers and employees for follow up purchases of customers.
Identifies the customer’s need and responds appropriately and efficiently with a sense of urgency
May utilize multiple communication channels including but not limited to telephone, fax, email, or online chat to assist the client
This is an on-site and full-time position in Tijuana, Baja California.
Education and Experience
High School diploma or equivalent experience
Functional Skills
Ability to multi-task (i.e. talking and typing simultaneously)
Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills
Professional verbal and written communication skills
Ability to navigate through multiple systems
Bilingual in English and Spanish
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.203.4492
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Top Skills
What We Do
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do.
From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together.
See how we’re creating a better future through innovation, advocacy, and empowering people and communities
