The Role
Sell hotel rooms, meeting spaces, and F&B packages across corporate, leisure, and group segments. Prospect and convert leads, manage account portfolio, conduct site inspections, prepare RFPs/contracts, coordinate with internal teams, and maintain CRM/PMS data and monthly reports.
Summary Generated by Built In
Job Summary
The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE). This role focuses on active business prospecting, managing a portfolio of local accounts, conducting site inspections, and converting incoming leads into confirmed bookings. It bridges the gap between administrative support and high-level account management.
Key Responsibilities
Key Responsibilities
Skills, Knowledge and Expertise
Required Skills & Qualifications
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE). This role focuses on active business prospecting, managing a portfolio of local accounts, conducting site inspections, and converting incoming leads into confirmed bookings. It bridges the gap between administrative support and high-level account management.
Key Responsibilities
Key Responsibilities
- Multi-Segment Sales: Proactively sell hotel rooms, meeting spaces, and food & beverage packages to corporate clients, local businesses, leisure travel agencies, and event planners.
- Lead Generation & Prospecting: Identify and convert new business opportunities through cold calling, telemarketing, local networking events, and competitor property research.
- Site Inspections: Conduct professional and engaging hotel tours for prospective clients, showcase meeting spaces, guest rooms, and outlets to close deals.
- Account Management: Maintain relationships with a designated portfolio of accounts, ensuring regular contact and high levels of client satisfaction to secure repeat business.
- Proposal & Contract Creation: Prepare accurate RFP (Request for Proposal) responses, cross-segment contracts, and pro-forma invoices in line with the hotel's pricing strategies.
- Inter-Departmental Liaison: Coordinate closely with the Revenue, Reservations, Front Office, and Banquets/Catering teams to ensure smooth execution of group arrivals and events.
- Database & Reporting: Keep the hotel's CRM system (e.g., Opera, Delphi, Salesforce) updated with precise client information, activity logs, and monthly production reports.
Skills, Knowledge and Expertise
Required Skills & Qualifications
- Experience in Qatar Market is a must
- Experience: 1–3 years of experience in hotel front office, reservations, or sales coordination. Experience across multiple hotel segments is highly valued.
- Technical Proficiency: Comfortable using Property Management Systems (PMS) like Opera and CRM sales tools. Strong skills in Microsoft Office (Excel, Word, PowerPoint).
- Communication: Highly articulate with strong negotiation, presentation, and relationship-building skills.
- Adaptability: Ability to pivot smoothly between different client types—from a corporate travel manager to a wedding planner or a tour operator.
- Drive: Self-motivated, target-driven, and capable of working under pressure to meet monthly room-night and revenue goals.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Experience in Qatar market
- 1-3 years experience in hotel front office, reservations, or sales coordination
- Experience across multiple hotel segments
- Proficiency with Property Management Systems (e.g., Opera, Delphi) and CRM sales tools (e.g., Salesforce)
- Strong Microsoft Office skills (Excel, Word, PowerPoint)
- Excellent negotiation, presentation, and relationship-building skills
- Ability to conduct professional site inspections and client tours
- Target-driven, self-motivated, able to work under pressure
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
