Be an Early Applicant
Kolkata, West Bengal, IND
In-Office
Mid level
eCommerce • Professional Services
The Role
Generate and qualify leads through cold calling, networking, social media, and market research. Build sales pipelines, conduct presentations and product demonstrations, prepare proposals and quotations, negotiate contracts, and close profitable deals. Maintain client relationships, support customer satisfaction, update CRM records, track sales performance, and provide market and competitor insights. The role is responsible for meeting monthly and quarterly revenue targets.
Summary Generated by Built In

Job description:

Key Responsibilities1. Lead Generation & Prospecting

  • Identify potential clients through cold calling, networking, social media, and market research.
  • Build and maintain a healthy sales pipeline.
  • Understand client needs and match them with company services.

2. Client Engagement & Meetings

  • Conduct sales presentations, product demos, and client meetings.
  • Pitch business support solutions effectively and persuasively.
  • Follow up consistently to nurture leads and close deals.

3. Sales Conversion & Revenue Targets

  • Achieve monthly and quarterly sales targets.
  • Prepare proposals, quotations, and pricing as per company guidelines.
  • Negotiate contract terms and close profitable deals.

4. Customer Relationship Management

  • Maintain strong long-term relationships with existing and new clients.
  • Provide timely support and ensure high customer satisfaction.
  • Escalate issues to the operations team whenever required.

5. Reporting & Documentation

  • Maintain sales reports, CRM updates, and activity logs.
  • Track and analyze sales performance metrics.
  • Provide market insights, competitor analysis, and feedback to management.

Job Types: Full-time, Permanent

Work Location: In person



Requirements

Key Skills & Competencies

  • Strong communication & interpersonal skills
  • Good negotiation and presentation abilities
  • Knowledge of sales techniques and CRM tools
  • Ability to meet targets and work under pressure
  • Customer-centric approach
  • Self-motivated with a proactive attitude
  • Basic understanding of business support / BPO / service industry (preferred)

Qualifications

  • Bachelor’s degree in Business, Marketing, or a related field
  • 1–5 years of sales experience (B2B preferred)
  • Experience in service-based or business support companies is an added advantage


Benefits

Salary & Benefits

  • Competitive salary + incentives
  • Travel allowance (if applicable)
  • Performance-based rewards
  • Professional growth opportunities within NextGen Business Support Pvt. Ltd.


Skills Required

  • Bachelor's degree in Business, Marketing, or a related field
  • 1-5 years of sales experience
  • B2B sales experience
  • Experience in service-based or business support companies
  • Strong communication and interpersonal skills
  • Negotiation and presentation abilities
  • Knowledge of sales techniques and CRM tools
  • Ability to meet targets and work under pressure
  • Customer-centric approach
  • Self-motivated and proactive attitude
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The Company
20 Employees
Year Founded: 2007

What We Do

Nextgen Business Support Services Private Limited helps online e-commerce sellers grow through onboarding, compliance, business support, financial solutions, product listing, account management, and marketplace services. Established in 2007, the company provides tailored operational assistance designed to streamline sellers’ activities, reduce costs, increase sales, and maximize profits while building long-term partnerships and supporting businesses in India’s evolving digital commerce ecosystem.

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