We are looking for a Telesales Executive who will be responsible for generating leads, connecting with potential customers, explaining our products/services, and converting prospects into customers.
- Make outbound calls to prospective customers.
- Explain products/services and address customer queries.
- Generate and qualify leads through calls and follow-ups.
- Maintain regular follow-ups with prospective customers.
- Achieve monthly sales and conversion targets.
- Update customer information and call records in CRM.
- Build and maintain positive customer relationships.
- Coordinate with the sales team for lead conversion.
- Prepare daily/weekly call and sales reports.
- Good communication and convincing skills.
- Strong interpersonal and negotiation skills.
- Target-oriented and self-motivated.
- Basic knowledge of MS Office/CRM.
- Ability to handle customer objections professionally.
- Fluency in English and Hindi/Bengali will be an advantage.
Skills Required
- Good communication and convincing skills
- Strong interpersonal and negotiation skills
- Target-oriented and self-motivated
- Basic knowledge of MS Office or CRM
- Ability to handle customer objections professionally
- Fluency in English and Hindi or Bengali
What We Do
Nextgen Business Support Services Private Limited helps online e-commerce sellers grow through onboarding, compliance, business support, financial solutions, product listing, account management, and marketplace services. Established in 2007, the company provides tailored operational assistance designed to streamline sellers’ activities, reduce costs, increase sales, and maximize profits while building long-term partnerships and supporting businesses in India’s evolving digital commerce ecosystem.
