Sales Executive - Customer Experience Management (CXM)

Reposted 20 Days Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
Hybrid
Mid level
Information Technology • Other
The Role
The Sales Executive will drive sales of CXM and SaaS solutions in the FS&I sectors, manage client relationships, and collaborate with Presales teams to ensure customer satisfaction.
Summary Generated by Built In
Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

Join Quadient – a global leader in Customer Experience Management (CXM) solutions.
We empower our teams to grow and succeed through our EPIC values: Empowerment, Passion, Inspiration, and Community.

We are seeking a results‑driven sales professional to grow our CXM and SaaS business within the Financial Services & Insurance (FS&I) sectors across Mexico. You will manage key client relationships, develop new business, and work closely with Presales and Professional Services to ensure successful delivery and customer satisfaction.

  • Drive sales of Quadient’s CXM and SaaS solutions across Mexico, with a strong focus on FS&I.
  • Grow and manage a portfolio of strategic accounts.
  • Engage C‑suite executives to understand needs and deliver tailored solutions.
  • Partner with Presales and Professional Services teams to support successful implementations.
  • Maintain accurate forecasts and proactively manage pipeline risks.

Qualifications

  • Proven experience selling CXM, SaaS, or enterprise software solutions.
  • Successful track record engaging senior leadership in banking or insurance (required).
  • Strong communication and presentation skills in Spanish and English.
  • Self‑driven, organized, and collaborative, with a solid understanding of the Software Development Lifecycle (SDLC).

 Resumes should be submitted in English.

 

#LI-LR1

Additional Information

Rewards & Benefits  

  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

Top Skills

Cxm
Enterprise Software
SaaS
Software Development Lifecycle (Sdlc)
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The Company
England
5,001 Employees

What We Do

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. ​ Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. ​ Because connections matter.

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