The Role
The Sr. UX Designer will enhance supplier interactions across Coupa products, focusing on seamless experiences, improving conversion, and supporting go-to-market strategies through design and experimentation.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. UX Designer at Coupa:
As a Growth & GTM Designer, you will own the "connective tissue" of the supplier journey. You are responsible for the critical moments when a supplier first hears about Coupa, decides to join, compares plans, and finally hits "checkout." Your goal is to minimize the Time to First Value and make the transition from a marketing prospect to an active network participant feel like a single, effortless conversation. You not only have a high bar for visual craft, but you understand how a user moves through the experience. You understand that a beautiful checkout page is useless if the flow leading up to it is confusing. You design the path, not just the destination.
This role sits at the intersection of Product-Led Growth (PLG), experimentation, and brand storytelling. As part of the new, fast growing Supplier initiative at Coupa, you’ll partner closely with Product and Marketing to design, test, and refine experiences that drive measurable impact, from first impression to activation and beyond.
What You'll Do:
- Own the Journey: Design and improve key growth surfaces like landing pages, onboarding, pricing, checkout, and upgrade flows
- Connect the Experience: Make the end-to-end journey feel seamless across marketing and in-product touchpoints
- Lead GTM Design: Support go-to-market efforts across the website, lifecycle (email, in-app), and feature launches
- Drive Experimentation: Work with Product and Growth to shape hypotheses, run A/B tests, and iterate based on what you learn
- Prototype to Learn: Quickly bring ideas to life to test, validate, and move faster with more confidence
- Improve Conversion: Use data and research to spot friction, refine flows, and move key metrics
- Raise the Bar: Push the quality of visual, interaction, and motion design across everything you touch
What You Will Bring to Coupa:
- 5+ years of Product-Led Growth Experience: You understand how funnels, conversion, and experimentation actually play out in real products and drive business impact.
- Journey Thinking: You naturally think in flows and systems, with a focus on time to first value.
- Narrative Instinct: You can simplify complex ideas and carry a clear narrative across different touchpoints.
- High Craft: You care about the details and it shows in your visual and interaction design work. You have experience with brand and product packaging.
- Comfort with Experimentation: You’ve worked on A/B tests and know how to design for iteration, not perfection.
- Fast Prototyping: Skilled at bringing ideas to life quickly with modern design tools.
- Data-Aware: You use data and research to guide decisions, without getting stuck in it
- Easy to Work With: You collaborate well with Product, Marketing, and Engineering and can adapt as things change.
What Success Looks Like:
- First 3 Months: You build a deep understanding of our users, funnel, and growth levers. You identify friction points and begin shaping early experiments. You establish trust with cross-functional partners and start contributing to meaningful improvements in key flows.
- By 6 Months: You are driving multiple experiments end-to-end, with clear hypotheses and measurable outcomes. You’ve improved critical conversion points (e.g., onboarding, pricing, checkout) and delivered cohesive GTM experiences that connect marketing and product more seamlessly.
- By 12 Months: You are a key driver of growth strategy through design. The experiences you’ve shaped measurably improve activation, conversion, and retention. You’ve helped establish a more unified journey across all touchpoints and raised the bar for how design contributes to business impact.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- 5+ years of Product-Led Growth Experience
- Experience with A/B tests
- High Craft in visual and interaction design
- Comfort with modern design tools for prototyping
- Ability to work collaboratively with cross-functional teams
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Company materials describe comprehensive healthcare and mental wellness programs for employees and their families, positioning well‑being as a core pillar of the package.
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Leave & Time Off Breadth — Generous paid time off, parental leave, and company Wellness Days are highlighted, with remote‑work flexibility available for many roles.
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Parental & Family Support — Family‑focused offerings include parental leave, fertility benefits, family medical leave, and on‑site mother’s rooms to support caregivers.
Coupa Insights
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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