Jobs at Quadient

Develop new business and grow existing accounts by engaging customers through phone, email, LinkedIn, and in-person meetings. Identify customer needs, recommend solutions, manage opportunities through the sales cycle, build a sales pipeline, and collaborate with teammates. The role includes training, coaching, local customer visits, and a defined path for advancement.

Drive enterprise sales of CCM solutions across Japan, targeting financial services, banking, insurance, business services, and utilities. Develop sales strategies, build pipelines, manage executive relationships, coordinate with presales and service teams, and lead partner co-selling initiatives. Present solutions in Japanese and English, apply MEDDICC and mutual close plans, manage forecasts, negotiate contracts, and close business. The role requires enterprise software sales experience, channel partnerships, bilingual communication, and familiarity with Salesforce and CPQ tools.

Leads product engineering activities across the product lifecycle, including go-to-market readiness, technical validation, advanced Tier-3 support, troubleshooting, documentation, customer deployment, training, and continuous improvement. Collaborates with Product Management, R&D, Marketing, Sales, Field Service, factories, customers, and partners to resolve mechanical, software, network, and product performance issues.

Leads product engineering activities across product development, testing, validation, launch readiness, technical documentation, and customer deployment. Provides Tier-3 technical support by troubleshooting escalated mechanical, software, and network issues, replicating bugs, and developing solutions. Collaborates with Product Management, R&D, Service, Sales, customers, and partners. Develops training materials, supports technical training, attends trade shows, and drives quality and process improvements.

Lead product marketing for Finance Automation solutions covering Accounts Payable, Accounts Receivable, and Cash Management. Develop go-to-market plans, messaging, sales collateral, pricing and positioning support, competitive analysis, and market insights. Serve as the product expert for sales, operations, marketing, and customers while supporting retention, cross-selling, and growth across European markets.

Lead product marketing for Finance Automation solutions covering accounts payable, accounts receivable, and cash management. Develop go-to-market strategies, messaging, sales collateral, pricing and positioning, competitive insights, and customer-facing materials. Serve as the portfolio expert for Product, Sales Operations, Marketing, and regional teams across Europe. Support customer retention, cross-selling, sales enablement, and market growth through strong stakeholder collaboration and commercial analysis.

Performs manual, exploratory, regression, acceptance, integration, and edge-case testing for web, desktop, and ERP integrations. Writes and maintains test cases, regression suites, documentation, and some automated tests. Collaborates with product and development teams through the SDLC, conducts impact analysis, identifies quality risks, and uses Linux, Jira, Cypress or Playwright, and basic coding skills across supported technology stacks.

Identify and evaluate parcel locker locations, build relationships with property owners and other stakeholders, negotiate site agreements, and coordinate installations. Manage host partnerships before and after deployment, monitor locker performance, prepare reports, maintain Salesforce records, and support business development and network expansion.

Leads Quadient Digital’s global technology ecosystem and alliance strategy, identifying strategic partners, guiding build-versus-partner-versus-acquire decisions, and driving co-innovation programs. Aligns partner capabilities with product roadmaps, platform standards, GTM priorities, and portfolio strategy. Oversees due diligence, governance, agreements, executive QBRs, channel program alignment, and a small global alliances team while collaborating with Product, R&D, Sales, Legal, Security, and Corporate Development.

Leads Quadient Digital’s global technology ecosystem and alliance strategy across SaaS, cloud, AI/ML, security, data, and enterprise integrations. Owns build-versus-partner-versus-acquire recommendations, co-innovation programs, product portfolio alignment, partner governance, due diligence, executive relationships, and joint go-to-market strategy. The role manages a small global alliances team, negotiates strategic technology partnerships, supports platform evolution, and coordinates with Product, R&D, Sales, Legal, Security, and Corporate Development.

Build and manage customer relationships, generate new business, grow existing accounts, identify customer needs, recommend solutions, and manage opportunities through the sales cycle. The role includes outreach by phone, email, LinkedIn, and in-person meetings, pipeline development, teamwork, training, and local customer visits two to three days per week.

Sell franking machines through phone, email, and Microsoft Teams after internal product training. Manage the full sales cycle, including contract renewals, end-of-lease activity, retention requests, negotiations, and cross-selling opportunities. Own inside sales activities for an assigned region, support workload distribution, and maintain knowledge of former Frama machines, concepts, and Simplymail.

Identify and secure locations for parcel locker installations by evaluating sites, building partnerships, negotiating agreements, and coordinating deployment. Manage host relationships before and after installation, monitor performance data, prepare reports, maintain Salesforce records, and support network expansion. The role requires strong communication, negotiation, presentation, organization, and cross-functional collaboration skills across retail, logistics, real estate, or property management environments.

Leads Quadient’s global e-commerce business with full P&L ownership, driving revenue, customer acquisition, lifetime value, and digital-first transformation for SMB customers. Owns the e-commerce platform roadmap, analytics and reporting framework, AI-enabled personalization, conversion optimization, and integrations with enterprise systems. Partners across Sales, Marketing, IT, R&D, and Finance while building and developing a high-performing team.

Leads Quadient’s global e-commerce business with full P&L accountability, owning revenue growth, customer acquisition, lifetime value, operating expenses, and digital transformation. The role drives the shift from sales-led to self-service purchasing, oversees the e-commerce platform roadmap and integrations, builds analytics capabilities, applies AI and experimentation, and leads a high-performing team.

Leads Quadient’s global e-commerce business with full P&L accountability, owning revenue growth, customer acquisition, lifetime value, OPEX, and digital-first transformation for SMB customers. Directs the e-commerce platform roadmap, analytics function, AI and experimentation initiatives, digital marketing performance, and integrations with enterprise systems. Builds and leads a high-performing team while aligning Sales, Marketing, IT, Finance, and R&D stakeholders.

Responsible for month-end close, journal entries, intercompany accounting, reconciliations, settlements, daily cash reporting, and audit support. The role also prepares management reports, handles refund system setup backup, responds to dealer inquiries, and supports accounting projects involving the general ledger. Requires strong knowledge of GAAP, analytical skills, attention to detail, and the ability to manage multiple priorities independently.

Leads and develops a team of SDRs generating qualified B2B software pipeline through inbound, outbound, and account-based programs. Responsibilities include coaching calls and outreach, managing conversion and productivity targets, improving sales processes and playbooks, partnering with Sales, Marketing, and Operations, hiring and onboarding SDRs, and implementing automation and AI-enabled workflows.

Leads global lifecycle marketing and loyalty strategy across onboarding, adoption, renewal, win-back, and retention. Expands the e-commerce loyalty program into new segments and regions through personalization, segmentation, and automation. Oversees CRM and retention plus content strategy teams, designs omnichannel customer journeys, establishes testing and KPI measurement, and partners cross-functionally with E-Commerce, Sales, Analytics, IT, and R&D to increase engagement, retention, and customer lifetime value.

Leads global lifecycle marketing and loyalty strategy across onboarding, adoption, retention, renewal, win-back, and customer engagement. Expands the e-commerce loyalty program into new segments and regions while using personalization, segmentation, automation, and experimentation. Designs multichannel customer journeys, manages CRM and content strategy teams, establishes KPIs, and partners cross-functionally with e-commerce, sales, analytics, IT, and R&D to improve retention, engagement, and customer lifetime value.