The Role
Support and optimize sales operations by managing Salesforce (reports, dashboards, automations, integrations), analyzing data, defining processes, training users, troubleshooting system issues, and partnering with sales and customer success to improve efficiency and sales outcomes.
Summary Generated by Built In
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
We are looking for a Sales Excellence Coordinator (f/m) in our amazing OLX Hub in Bucharest.
The Sales Excellence Coordinator strengthen sales operational excellence by combining innovative solutions, process standardization, and seamless system integration and increases operational efficiency across markets and product categories while enhancing the customer experience in partnership with sales teams.
OLX Group Romania
In Romania, 200+ people are working for OLX, Storia.ro, and Autovit.ro. We currently have a hybrid type of work model, working both from home and at our cozy office located in the center of Bucharest. OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe, or, just like you, finding the best job. Storia.ro, our real-estate platform, helps people find the place they can call home – for a while or forever. Autovit.ro is the market leader in the auto classifieds industry, connecting drivers to the car that will take them where they need and want to be.
What responsibilities will you get when working with us?
- Support sales teams in optimizing processes and daily operations through data analysis and the implementation of best practices
- Propose and implement improvements based on data analysis and observations of current sales processes
- Participate in developing and implementing sales procedures and standards
- Conduct training and provide ongoing support to team members in using tools and processes
- Cooperate with sales leaders and other departments to achieve business goals
- Regularly report results, identify issues, and make timely decisions to improve operations
- Seek new solutions, identify opportunities to increase efficiency, and proactively take action to drive sales development
- Proactively manage Salesforce as the primary tool for the sales team
- Create advanced Salesforce reports and dashboards to monitor performance, the sales pipeline, conversions, team activities, and leads
- Maintain high data quality in Salesforce and enforce standards for data entry and updates
- Independently troubleshoot system issues, identify data errors, handle user tickets, and implement improvements or automations
- Implement new Salesforce functionalities and adapt the system to evolving sales team needs, including workflow configurations, automations, and integrations with other tools
- Work closely with the Customer Success Team to further develop the system environment
- Educate and provide ongoing support to sales team members on effective Salesforce use through training sessions, instructional guides, and quick troubleshooting
- Extract key insights from Salesforce data and translate them into actionable recommendations and improvements for sales teams
- Monitor Salesforce adoption and compliance, raising awareness of the importance of data integrity and reporting
What will you need to be successful in this role?
- Minimum 2 years of experience working with users
- Strong Salesforce knowledge—reports, dashboards, automations, integrations
- English at a minimum B2 level
- Proactive attitude, curiosity, eagerness to find and implement continuous improvements
- Confidence in decision-making and independence in action
- Ability to train and provide support to others
- Excellent organizational skills, communicativeness, and ability to work collaboratively
What can you expect from us and what do we offer?
- The opportunity to work for the leading classifieds brands, a place that takes the best out of being a global company, and brings a nice local flavor;
- A desk in a beautifully designed office in the center of Bucharest, close to some of the best coffee shops and brunch places;
- Continuous investment in your development through training. Also, the chance to connect with advice and inspiration from other professionals from all over the world;
- Complex compensation package (performance-based bonus, medical insurance, flexible benefits compensation);
- Friendly, curious, and driven colleagues who get stuff done and consider that enjoying the ride is far more important than rules and hierarchies.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Skills Required
- Minimum 2 years of experience working with users
- Strong Salesforce knowledge — reports, dashboards, automations, integrations
- English at a minimum B2 level
- Proactive attitude, curiosity, and eagerness to implement continuous improvements
- Confidence in decision-making and independence in action
- Ability to train and provide support to others
- Excellent organizational skills, communicativeness, and ability to work collaboratively
Am I A Good Fit?
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The Company
What We Do
At OLX, we build leading marketplace ecosystems enabled by tech, powered by trust, and loved by our customers. Together we're building a more sustainable world through trade. Serving tens of millions of people every month, we help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Our well-loved consumer brands (including OLX, Otomoto, Otodom, Property24, and more) offer safe, smart, and convenient trading platforms and services for our customers. OLX is powered by teams around the world, who are unified in their ambition to help people get more from the world’s limited resources. We are OLX.
