Communications & Storytelling Lead, AI-Native Engineering

Posted Yesterday
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28 Locations
In-Office or Remote
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Lead storytelling and communications for Pfizer's AI-native engineering transformation: set strategy, create content and live events, manage budgets and agency relationships, build cross‑functional engagement, track success metrics, and lead a storytelling team to translate engineering work for executives and broader audiences.
Summary Generated by Built In
The Communications & Storytelling Lead, AI-Native Engineering is a global role responsible for leading the storytelling and communications strategy for Pfizer's AI-native engineering transformation. This role translates the work of engineering teams to demonstrate, across divisions, what our platforms make possible and how they're helping teams reinvent the way they work with AI. This role builds engagement across the broader organization and provides executive leadership a clear, credible view of the value being created. The role sets the creative direction, voice, and look of the work, combining strategic communications leadership with hands-on content creation, live-event design, and leading the team.
ROLE RESPONSIBILITIES
  • Set and lead the storytelling strategy for Pfizer's AI-native engineering transformation, translating platform capabilities and engineering impact into narratives that resonate across the organization and shape how executive leadership understands the value being created.
  • Define and lead the strategic approach to high-impact live moments (showcases, demo days, and events) that put builders' work in front of peers and senior stakeholders
  • Deliver a regular cadence of flagship storytelling pieces that raise the visibility and credibility of the team's work and influence executive leadership's continued confidence and investment.
  • Establish and lead a systematic communications operating model across the organization, including a shared content calendar, reliable content-sourcing pipelines from engineering teams, and clearly defined roles and responsibilities within the team.
  • Own the storytelling and communications budget, resourcing a core team supplemented by contract talent to deliver exceptional creative output.
  • Directly lead, coach, and develop a high-performing storytelling team, complemented by contract and agency talent. Setting clear goals and priorities, managing performance, and building the team's bench strength and capabilities over time.
  • Own the creative agency relationship lifecycle. From sourcing and selection through briefing, creative direction, and ongoing performance management to ensure external partner consistently deliver exceptional work.
  • Apply an audience-first approach to content strategy, tailoring formats, channels, and creative execution to the preferences and needs of each target audience, from individual engineers to the executive leadership team.
  • Build and leverage strong relationships across engineering and senior leadership to source stories directly from the work, understanding what is being built, for whom, and why it matters. Use that insight to shape strategic communications priorities.
  • Establish and track success measures focused on builder engagement, community growth, and leadership confidence, and use these insights to inform team strategy and continuous improvement.
  • Anticipate and manage the organizational change involved in shifting how Pfizer engineers work and are perceived, preparing engineering and business stakeholders across the organization for new ways of working.

BASIC QUALIFICATIONS
  • Bachelor's degree in Communications, Marketing, or other relevant field with significant relevant experience.
  • Proven experience owning brand, communications, or campaign strategy.
  • Demonstrated ability to create and ship content that resonates with its intended audience.
  • Strong grasp of communications and visual design techniques - including narrative structure, visual storytelling, and design principles - and the ability to apply them across video, deck, podcasts, and live-event formats.
  • Proven experience directly managing, coaching, and developing a team, including goal setting, performance management, and contributing to talent and succession planning; experience managing external or contract talent.
  • Sufficient technical curiosity and fluency to engage credibly with engineers and translate complex technical work into accessible narratives.
  • Experience managing a communications, marketing, creative agencies budget.
  • Solid stakeholder Management experience, leading executive partnerships, representing engineering at the highest levels.

PREFERRED QUALIFICATIONS
  • Degree and/or Experience in a technology, engineering, or AI-focused organization.
  • Experience designing and running live events, showcases, or demo days.
  • Background spanning both digital and physical/experiential content formats.
  • Experience establishing communications operating models or rhythms from the ground up in a new or evolving function

Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
DisAbility Confident
We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Information & Business Tech

Skills Required

  • Bachelor's degree in Communications, Marketing, or other relevant field with significant relevant experience.
  • Proven experience owning brand, communications, or campaign strategy.
  • Demonstrated ability to create and ship content that resonates with its intended audience.
  • Strong grasp of communications and visual design techniques across video, decks, podcasts, and live events.
  • Proven experience managing, coaching, and developing a team, including performance management and talent planning.
  • Experience managing communications, marketing, or creative agency budgets and external/contract talent.
  • Technical curiosity and fluency to engage credibly with engineers and translate complex technical work into accessible narratives.
  • Solid stakeholder management experience, including executive partnerships and representing engineering at senior levels.
  • Degree and/or experience in a technology, engineering, or AI-focused organization.
  • Experience designing and running live events, showcases, or demo days.
  • Background spanning both digital and physical/experiential content formats.
  • Experience establishing communications operating models or rhythms from the ground up.

What the Team is Saying

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Pfizer Compensation & Benefits Highlights

  • Healthcare Strength Multiple U.S. medical plan options include telehealth, comprehensive mental‑health support, fertility/family‑building benefits, transgender‑inclusive coverage, and certain Pfizer medications at no cost. A Wellbeing Wallet and wellness resources broaden the health and wellbeing offering.
  • Retirement Support A 401(k) with company matching is paired with an additional Pfizer Retirement Savings Contribution, alongside company‑paid life and disability insurance. One‑on‑one financial planning support is provided through Fidelity.
  • Leave & Time Off Breadth Paid time off spans vacation, holidays, and personal days, with additional caregiver and medical leave. U.S. parental leave commonly includes 12 weeks paid with options for additional unpaid bonding time and a return‑to‑work transition.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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