Job Summary
Based in our Jakarta office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Sales Team to apply existing and new products to customers' database and application needs.
This is a comprehensive and challenging role, requiring a mix of solution design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. The Sales Engineer should have a strong technical background within healthcare software.
This role requires regular travel across SE Asia.
Responsibilities
- Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
- Manage the technical relationship with customer accounts, ensuring that they are aware of the latest product capabilities.
- Identify new opportunities within existing accounts.
- Build and demonstrate Proof of Concepts (POCs) for prospects and customers to illustrate the suitability, ease of use, performance, features, and reliability and/or connectivity capabilities of InterSystems technology.
- Participate in business and detailed technical discussions at all levels and in all departments of the customer's organisation to foster the adoption, use and deployment of InterSystems’ technologies.
- Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.
- Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
- Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
- Provide application programming in a variety of InterSystems technologies, and other technologies.
- Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topics include strategic and tactical considerations across both technical and business directions. Provide technical product demonstrations.
- Carry out formal training courses in InterSystems technologies.
- Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.
- Assist with troubleshooting and interact with the World-wide Response Centre (WRC) to support resolution of technical problems.
- Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.
- Design technical architecture with IRIS and other solutions.
- Connect with Subject Matter Experts (SME) to identify solutions
- Providing recommendations and roadmaps for proposed solutions
- Performing design, debug, and performance analysis on solutions
- Documenting and sharing best practice knowledge for new solutions
- Advocating for process improvements and helping develop solutions
- Regularly communicating new features and benefits to partners, customers, and other stakeholders
- Providing technical leadership to a team throughout the project lifecycle
- Developing proof-of-concept projects to validate your proposed solutions
- Reviewing and validating solutions designs from other team members
Experience & Qualifications
- Broad knowledge of IT Industry issues & trends including integration and cloud, with specific vertical market & technical knowledge in Integration (SOA, ESB, EAI, ETL, BI…).
- Proven leadership or technical management in an application development environment
- Highly experienced programming with demonstrable current hands-on expertise in object-oriented languages such as C#, C++ or Java / Jakarta EE.
- Highly knowledgeable in Python development
- Experience with clinical systems, EPRs, Health Exchange and protocols in healthcare, HL7 FHIR and IHE.
- Ongoing experience within the design, development & deployment of complex applications.
- Knowledge of application frameworks, application servers and server-less programming models.
- Knowledge of agile software development processes and continuous development.
- Extensive use of 2 or more databases such as InterSystems Caché, Oracle, SQLServer, PostgreSQL, Informix or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.
- Proven business analysis and problem solving skills
- Understanding of the business considerations of application development, support and deployment
- Excellent analytical skill
- English language fluency
- Software Engineering experience.
- Familiarity with modern AI technologies, including Generative AI, LLM integration, Agentic AI systems, and applied machine learning frameworks.
Education and Training
- Degree in Computing or a related discipline
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Top Skills
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business.
Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries.
What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running.
If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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InterSystems Teams
InterSystems Offices
OnSite Workspace
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
