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Leading the Connected Future of Community Management
The Role
Partner with account executives to deliver customized SaaS product demonstrations, set up and maintain demo environments, gather prospect feedback, and collaborate with product and engineering to influence roadmap. Support sales with technical expertise, documentation, and conference/on-site presentations to drive technical wins and customer adoption.
Summary Generated by Built In
Description
Requirements
Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
- Growing 100% year-over-year
- Our AI product (HOAi) went from $0 to millions in months
- Backed by Cove Hill Partners and JMI Private Equity
- 6M+ doors on our platform, displacing legacy systems
We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.
Overview
We are specifically looking for someone that is West Coast based or Mountain region.
As a Solutions Engineer, you will be responsible for working with the Sales team to understand the needs of prospects and deliver solutions in Vantaca that meet those needs. Acting as a liaison between potential customers and sales, marketing, implementation, internal product and engineering teams, you work cross-functionally to demonstrate the value of Vantaca to prospective clients while solving their unique challenges using Vantaca.
Accountability Key Initiatives
- Partner with AEs to deliver customized demos that address qualified prospect pain points, achieving 50%+ technical win rate
- Create and maintain demo scripts, competitive battlecards, and technical FAQ documentation in Guru
- Continuous support to the sales and solutions engineering teams to ensure exponential growth
Expectations for Success
- Number of demos completed
- Technical Win Rate
Responsibilities
- Prepare and give engaging presentations to demonstrate to prospective clients how Vantaca can solve their business needs and help their business grow more efficiently.
- Understand and interpret prospective customer requirements, delivering customized product demonstrations to match prospects needs.
- Demo environment setup and maintenance.
- Communicate with the sales team to understand prospect demands and offer sales support where necessary.
- Travel to conferences and in-person meetings with the sales team when necessary.
- Work with fellow solutions engineers to deliver best-in-class demonstrations and presentations to current and future clients and other key stakeholders.
- Develop and maintain expertise in feature functionality, practical application, sales methodology and processes for all Vantaca product offerings, allowing us to scale rapidly.
- Collect and analyze feedback from prospective customers to influence the roadmap, collaborating with engineering and product management teams to meet and align with business objectives.
- Work closely with Product Management to understand upcoming enhancements to the software and impact on the client experience; develop updated materials and demo/present/train on new features and functionality.
- Collaborate effectively with other teams and business leaders to provide timely and thoughtful user feedback and insights on product management, marketing, and business leadership.
- Stay on top of new product development, features and capabilities.
Requirements
- 2+ years of experience with training and agile delivery on a SaaS product.
- HOA/COA industry experience preferred; property management, real estate, or adjacent vertical experience accepted
- Strong leadership presence, both verbal and written communication, and high capabilities to influence internal and external stakeholders.
- Self-starter/self-motivated, with the agility to work alongside others to set goals that align with achieving key business objectives. Thrives in a fast-paced and ambiguous environment.
- Ability to work cross functionally with all organizational levels and act as a change agent, remaining growth and transformation focused.
- Excellent stakeholder management, prioritization skills, critical thinking, and detail oriented.
- Passion for problem solving and assisting in the day to day needs of the business with a roll up your sleeves approach.
- Proven track record for cultivating strong relationships with clients, understanding their needs, and introducing new ideas and concepts to help solve real life problems.
- Effective project management skills. Including the ability to build the roadmap, set deadlines, motivate a team to meet timelines, and manage projects through to completion.
- Highly skilled in the use of technology and computer software.
- Well versed in Office365 to properly create & conduct presentations, word documents and perform data analysis.
Core Values
- Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
- Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
- Accountability Starts with Me: Notices problems and takes personal action to solve them.
- Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
- Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
Why You Should Join Our Team
- Our eNPS is +68! (Google it, that is great).
- Benefits: Medical, Dental, and Vision kick in day one.
- Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
- 401K with Company Match.
- Remote Flexible - come to the office when needed.
- Great parental leave benefits.
- Named on Inc 5000 list of America’s Fastest Growing Private Companies.
- Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
- Winner of Coastal Entrepreneur Award, Technology Category.
- Active employee-led Culture Committee.
- Ongoing industry and professional development trainings available to all employees.
- Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
- We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
Skills Required
- 2+ years of experience with training and agile delivery on a SaaS product
- HOA/COA industry experience
- Property management, real estate, or adjacent vertical experience
- Strong leadership presence and excellent verbal and written communication
- Self-starter, motivated, comfortable in fast-paced and ambiguous environments
- Ability to work cross-functionally and act as a change agent
- Excellent stakeholder management, prioritization, critical thinking, and attention to detail
- Proven track record cultivating strong client relationships and understanding client needs
- Effective project management skills including roadmapping and meeting deadlines
- Highly skilled in use of technology and computer software
- Well versed in Office365 for presentations, documents, and data analysis
- Experience setting up and maintaining demo environments
- Willingness to travel to conferences and in-person meetings as needed
Vantaca Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vantaca and has not been reviewed or approved by Vantaca.
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Healthcare Strength — Day-one medical, dental, and vision coverage is repeatedly presented as available immediately upon starting, reducing gaps during onboarding. This timing is typically viewed as a meaningful baseline benefit for new hires.
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Leave & Time Off Breadth — Unlimited PTO is described as available, with an added expectation to take at least one continuous week off annually. This suggests an emphasis on flexibility and encouraging real time away rather than only nominal policy coverage.
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Retirement Support — A 401(k) plan with a company match is referenced across multiple postings, indicating some employer contribution toward retirement savings. Even without the exact match formula disclosed, the presence of a match signals a competitive core benefit.
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The Company
What We Do
Vantaca is the leading community management software that empowers owners, operators, community management teams, and association boards to elevate business performance. More than just accounting and management software, Vantaca is a next-gen business operating system that drives revenue, boosts efficiency, enhances flexibility, and strengthens control. Built on a modern, cloud-based architecture, its single-platform design adapts seamlessly to 100% of business processes, delivers proactive insights through advanced reporting, and integrates with your preferred software and banking partners. Exclusively focused on community management, Vantaca is the trusted technology leader, serving as a proven partner for innovation and operational excellence in the community association management industry. Call to schedule a demo at 1-855-582-6822 or visit www.vantaca.com for more information.
