We are seeking a dynamic and strategic Sales Enablement Manager to join our team to help drive the success of our sales organization, which includes our post-sale Customer Success team. In this role, you will equip our selling and customer success professionals with the knowledge, tools, and resources they need to excel and exceed their targets. You will also play a crucial role in helping build out and operationalize tools, SOPs, metrics and other sales and customer value measurement programs. You will collaborate closely with cross-functional teams, including sales, marketing, and product, to develop and execute comprehensive enablement programs that empower our sales professionals to deliver exceptional customer experiences and drive revenue growth.
The Sales Enablement Manager will focus on sales engineering and customer success and work proactively with senior management to identify business challenges, prioritize these challenges, define the scope and approach for the solution and execute those activities. This position reports to Head of North American Sales Ops and works under the Sales Enablement Team Lead.
As a member of the sales enablement team, you will:
- Work alongside Sales, Marketing, Sales Operations, and leadership to develop strategy and execute enablement initiatives and projects
- Improve onboarding and accelerate ramp time of our selling professionals, with a focus on sales engineering and customer success
- Measure and report on onboarding and enablement initiatives and their impact on effectiveness and productivity
- Assist in the deployment and ongoing support of a sales enablement platform for content access and engagement as well as onboarding, learning, and coaching
- Collaborate with product marketing and others to develop resources and tools such as customer success plays, presentations, and demo scripts
- Build and maintain project documentation and standard operating procedures
- Drive adoption and execution of agreed upon best practices
- Develop online and in-person training, learning paths, and certifications to drive sales and customer success management readiness
- Work with leadership to plan impactful sales events and trainings
To be successful in this role, you'll need:
- 5+ years of experience leading enterprise-wide business programs
- Experience supporting a global sales team (preferred)
- Experience with Sales and Marketing domain areas strongly preferred (e.g. sales, sales operations, training, use of sales tools)
- Experience with CRM and sales tools such as sales enablement platforms, learning platforms, and sales engagement software
- Excellent oral and written communication skills
- Strong project management skills
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
