InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. For over 40 years, InterSystems has assisted the U.S. Department of Veterans Affairs (VA)with improving the delivery of benefits including healthcare to Veterans and their families.
We are seeking a Clinical Specialist to support the use of our software across VA including VA medical centers and associated clinics. This role acts as the clinical subject-matter expert, bridging frontline VA clinicians and internal sales, marketing, product and implementation teams.
Responsibilities
- Serve as the clinical subject-matter expert for VA customers, supporting new and existing opportunities.
- Helps in clinical process requirements elicitation. Participate in RFX responses, demonstrations, and customer presentations as a clinical expert.
- Assess VA clinical workflows and map them to software functionality.
- Work directly with VA clinicians (physicians, nurses, pharmacists, care coordinators), informatics staff, and clinical leadership.
- Translate clinical needs and feedback into actionable requirements for internal Sales, Engineering and Product teams.
- Works with internal teams to translate missing requirements into new product or program capabilities.
- Support clinical discussions during pre-sales, pilots, and proof-of-concepts as needed communicating to clients how their requirements are fulfilled using InterSystems products.
- Ensure solutions align with VA clinical standards, policies, and documented requirements.
Required Qualifications
- Clinical degree required (RN, NP, PA, MD/DO, PharmD, or other licensed healthcare professional).
- 3–7+ years of clinical practice and/or clinical informatics experience.
- Clinical domain knowledge within healthcare community.
- Experience working with electronic health records.
- Strong communication and presentation skills.
Preferred Qualifications
- Active or prior clinical experience within the U.S. Department of Veterans Affairs.
- Prior experience working for a VA contractor or health technology vendor supporting VA.
- Background in clinical informatics, health IT implementation, or quality improvement.
- Familiarity with VA clinical workflows, documentation practices, and care models.
Regional Benefits
- Comprehensive health/dental insurance plans through BCBS
- Generous PTO
- Performance bonus
- 401K Plan w/company profit sharing
- Continued Learning/Tuition Assistance
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
This position may be eligible for sales incentives based on certain sales goals, achievements, and results. While sales incentives, if any, vary they generally will result in payment of 5% to 15% of base pay, assuming on-target achievement.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Top Skills
What the Team is Saying
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
Gallery
InterSystems Teams
InterSystems Offices
OnSite Workspace
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
