Summary
At MasterControl, our Sales Development Representatives are the spark that turn conversations into opportunities that move business forward. As an SDR, you’ll partner closely with Sales and Marketing to generate, qualify, and nurture leads, guiding prospects in their first conversations and handing them off to a Regional Account Executive.
This role is perfect for someone who loves connecting with people, thrives on goals, and enjoys digging into real customer challenges. You’ll balance inbound demand with proactive outbound outreach, sharpen your sales skills, and open doors to your long-term growth at MasterControl.
Responsibilities
- Prospect, qualify, and educate inbound and outbound leads
- Generate meetings and pipeline through disciplined multi-channel outreach
- Research accounts, personas, and industries aligned to MasterControl
- Engage with curiosity to uncover operational and business process challenges
- Clearly communicate MasterControl’s value to diverse audiences
- Partner with Account Executives on territory and prospecting strategies
- Qualify opportunities and provide clear, documented handoffs
- Maintain accurate activity, discovery, and pipeline data in Salesforce
- Consistently meet or exceed activity and opportunity creation goals
- Share insights and best practices to elevate team performance
- Build product, industry, and competitive knowledge in regulated markets
- Operate with urgency, accountability, and strong attention to detail
MUST HAVE SKILLS:
- Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively
- Strong written and verbal communication skills
- Solid time management, prioritization, and execution skills
- Professional resilience when handling objections and complex discussions
- Self-motivated, goal-driven mindset with a focus on continuous improvement
- Ability to work independently while collaborating closely with teammates and stakeholders
- Attention to detail with a strong commitment to CRM accuracy
- Comfort engaging both business and technical stakeholders
PREFERRED SKILLS:
- Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred)
- Familiarity with Salesforce, Salesloft, and LinkedIn Sales Navigator
- Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound
- Exposure to supporting Account Executives in SMB and/or Mid-Market sales
- History of achieving activity or pipeline goals
- Comfort working in structured, metrics-driven environments
- Bachelor’s degree or equivalent experience
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Ability to work at a computer and desk for extended periods.
- Extended hours on the phone may be required.
The Sales Development Representative role at MasterControl offers an exciting opportunity for driven, goal-oriented professionals to excel in a fast-paced, collaborative environment. By joining our team, you will contribute to our ongoing success by driving lead generation, nurturing prospects, and fostering valuable relationships with potential customers. If you possess the skills, experience, and passion for sales, we encourage you to apply and become an integral part of our world-class Sales Operations group.
Why Work Here?
#WhyWorkAnywhereElse?
MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.
We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?
MasterControl could be your next (and last) career move!
Here are some of the benefits MasterControl employees enjoy:
- Competitive compensation
- 100% medical premium coverage (yes, you read that right!)
- 401(k) plan with company match
- Generous PTO packages that increase with tenure
- Schedule flexibility
- Fitness clubs (you get paid to have fun and be active!)
- Company parties and employee recognition programs
- Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
- Onsite physician and massage therapist
- Innovation center and gaming rooms at the office
- Dental/vision plans
- Employer paid life insurance policy
- Much, much more!
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status
Skills Required
- 1-3 years of sales or sales support experience (technology industry preferred)
- Prior experience with Salesforce CRM and Pardot marketing automation tool
- Bachelor's degree or equivalent work experience
What We Do
In short, we help bring life-changing innovations to more people, sooner. How we do it is a longer story. It starts with our cloud-based Product Lifecycle Excellence platform. More than 1000 of the world’s most innovative and highly regulated companies use it to improve quality and stay in compliance at every step of their product journey – from concept to commercialization. We have more than 500 employees who come to work every single day with a singular focus: to help our customers improve quality. We do it in many ways. And we can do it for you. We’ll help you build quality into your product design processes. You’ll get a streamlined system to track clinical trials, organize the data, and submit results for approval by regulatory agencies around the world. You can digitize, automate and accelerate quality processes to build a culture of quality throughout your organization. Increase visibility and ensure compliance throughout your supply chain. And help your manufacturing teams eliminate the tradeoffs between line performance and product quality. Once your product is out in the market we give you the ability to manage in-market complaints and close the quality loop. In other words, we help you make quality a priority throughout your company. And that’s important. Because when you’re trying to impact people’s lives, quality changes everything.
