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Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack.
The Role
The Sales Development Representative will grow the sales pipeline by engaging key decision-makers through strategic outreach via calls, emails, and LinkedIn. Responsibilities include prospecting, lead qualification, managing leads in Salesforce, and collaborating with the sales team.
Summary Generated by Built In
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
SUMMARY
Artera is looking for a driven and ambitious Sales Development Representative (SDR) to help grow our sales pipeline by identifying and engaging key decision-makers at leading healthcare organizations. You’ll be on the front lines of our sales team, using strategic outreach—calls, emails, and LinkedIn—to connect potential customers with Artera’s solutions.
If you're a go-getter who loves a challenge, thrives in a fast-paced environment, and wants to build a strong foundation in sales, tech, and business, this role is for you. With a clear path for growth, hands-on training, and a supportive, high-energy team, this is an opportunity to kickstart your career and develop the skills that can take you anywhere.
RESPONSIBILITIES
- Be the spark – Drive outbound prospecting through cold calls, emails, and LinkedIn to kickstart conversations with potential customers.
- Spot opportunities – Identify and qualify leads that can grow into strong business opportunities.
- Do your homework – Research and personalize outreach to engage decision-makers and boost connection rates.
- Keep momentum alive – Manage leads in Salesforce and follow up strategically to keep deals moving forward.
- Win together – Collaborate with AEs, sales leadership, and peers to refine strategies, share wins, and continuously improve.
REQUIREMENTS
- Bachelor’s degree or previous sales experience (internships, retail, or customer-facing roles count!)
- Strong communication skills with the ability to engage prospects effectively.
- A natural passion for startups, sales, and technology — you’re excited to be part of something growing.
- Hungry to learn and motivated to build a career in sales, not just land a job.
- Curious by nature — you ask smart questions, seek feedback, and use it to level up.
- A team player who brings energy and positivity, even when challenges pop up.
- Resilient and goal-oriented — you love the thrill of chasing targets and celebrating wins.
Bonus
- Healthcare experience
- Sales experience
- Entrepreneurial spirit
- Salesforce experience
- Cold calling experience
This is a 100% in-office position. You will be required to work full-time out of our Downtown Santa Barbara, CA office.
LOCATION
Artera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
Career development - Manager development cohorts, employee development funds
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [email protected].
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.
Top Skills
Salesforce
What the Team is Saying
Nicole
VP of People
Reid
Director of Sales
Anav
Senior Software Engineer
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The Company
What We Do
Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
For more information, visit www.artera.io.
Why Work With Us
At Artera, you’ll work alongside a team of talented, hard-working people who are driven to improve healthcare. You will be challenged with complex projects and meaningful work – making your success at Artera all the more meaningful.
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Artera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Santa Barbara HQ, Philadelphia and Budapest offices are currently hybrid. We also hire in LA-area, SF/Bay Area, Boston, Chicago, Denver, Seattle and Kansas City areas. We do not currently have offices there, but are looking to that in the future
Typical time on-site:
Not Specified
Santa Barbara, CA
Boston Hub
Budapest, HU
Chicago Hub
Denver Hub
Kansas City Hub
LA Area Hub
Philadelphia, PA
SF/Bay Area Hub
Seattle Hub
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