Sales Development Representative - Inbound Leads

Posted 2 Days Ago
Be an Early Applicant
Cape Town, Western Cape, ZAF
In-Office
258K-480K Annually
Junior
Fintech • Software
The Role
Drive qualified meetings for the sales team by prospecting, qualifying inbound and outbound leads, and scheduling meetings. Manage high-volume outreach (calls, emails), maintain Salesforce CRM, follow pre-sales guidelines and cadences, meet KPIs and quarterly quotas, and engage senior prospects. Participate in training, share best practices, and maintain product and market knowledge.
Summary Generated by Built In

Join our growing fintech company as a Sales Development Representative driving high quality meetings for our sales team. Due to our growth, we are looking for high-energy, driven professionals who are self-starters, and are passionate about a career in corporate sales.

As a Sales Development Representative, you will be a part of a team that will actively reach out to our target market through inbound and outbound leads utilizing Salesforce and outbound prospecting tools (ZoomInfo and LinkedIn Sales Navigator).

Attendance within the Cape Town office for US Working Hours is required for this role. Office location: Cape Town, V&A.

A Day in the Life:

  • Prospect, educate, and qualify new business prospects and marketing-generated leads to create sales-ready opportunities by scheduling meetings for the sales team
  • Make 100+ calls and send 60+ personalized emails per day
  • Create and prioritize target account lists within a defined territory or vertical
  • Actively manage day and activities to engage new and existing leads through follow-up communications (phone calls, emails, and sales cadences) 
  • Identify, qualify, sort, and track leads
  • Follow the established pre-sales guidelines, and develop your phone and email process to nurture and qualify leads using Salesforce CRM to document prospect interaction and manage your leads
  • Develop, implement, and maintain daily plans to maximize phone time and ability to schedule meetings
  • Reach and exceed key performance indicators on a daily, weekly, and monthly basis - quarterly quota of 120 meetings (10 qualified meetings per week)
  • Conduct high level conversations with senior executives and software developers in prospect accounts - ask effective questions to investigate prospect needs and qualify
  • Maintain knowledge of product, market conditions and competitive activities
  • Learn from your teammates, contribute positively, and sharpen your product knowledge and sales skills
  • Participate in regular sales training and team meetings, sharing best practices and continuously improving sales skills

Expectations for Success:

  • Successful sales development representative will have strong phone experience in B2B, SaaS, technology sales
  • You don’t hit quota because it’s expected, you blow past quota because it’s who you are
  • Self-motivated, creative, reliable, results-driven, solution-oriented; competitive and driven to succeed
  • Crisp written communication and fluency of expression.
  • Solid computer skills including Salesforce or comparable CRM.
  • Excellent references (recent and relevant).
  • Prior experience with cold calling
  • Proven track record of consistent quota attainment and achievement of KPIs
  • Excellent written/verbal communication skills
  • Ability to multitask, take initiative, prioritize, and manage time effectively
  • You view this opportunity as a career, not just a job
  • Technical acumen to manage CRM and other sales tools

Benefits 

  • Annual Base Salary + Commission
  • Attractive, performance-based commission plan
  • 15 days holiday + 12 public holidays  each year (+ 1 day after each year of service with up to a max. of 20 days)
  • 45-hour work week
  • Family friendly policies (Enhanced Maternity and Paternity Pay)
  • A chance to develop with an allocated company training budget
  • A strong commitment to employee wellbeing including mental health first aiders and weekly yoga sessions.
  • Employee referral scheme with generous financial reward
  • Bonusly colleague reward scheme
  • Fun culture events (company volunteering days, seasonal parties)
  • Medical Aid and Gap Cover 
Compensation
This role offers a competitive compensation package, consisting of a base salary and performance-based commission.
  • Base salary range: R258,000 - R288,000 per annum
  • Total Target Earnings (Base + Commission): R370,000 - R480,000 per annum
Final compensation will be determined based on experience, skills and role alignment.

About us
We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to inclusion and diversity and belonging. As an equal opportunity employer we encourage applicants from all backgrounds.

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/


Skills Required

  • Attendance within the Cape Town office for US working hours
  • Strong phone experience in B2B, SaaS, technology sales
  • Prior experience with cold calling and outbound prospecting
  • Proven track record of consistent quota attainment and achievement of KPIs
  • Experience using Salesforce or comparable CRM
  • Experience with outbound prospecting tools (ZoomInfo, LinkedIn Sales Navigator)
  • Crisp written and verbal communication skills
  • Ability to multitask, prioritize, take initiative, and manage time effectively
  • Technical acumen to manage CRM and other sales tools
  • Excellent references (recent and relevant)

NMI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NMI and has not been reviewed or approved by NMI.

  • Flexible Benefits Work setup is remote-first with flexible arrangements, and policies such as flexible or unlimited PTO and multiple paid holidays are emphasized. This supports work-life balance across remote, hybrid, and in-office options.
  • Healthcare Strength Health, dental, and vision coverage are promoted alongside wellness initiatives and mental-health support resources. Company materials and benefits hubs describe solid core coverage, even as specifics vary by plan and location.
  • Retirement Support Retirement programs include a U.S. 401(k) and pensions where applicable, with indications of employer matching. This provides meaningful long-term value as part of total rewards.

NMI Insights

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The Company
HQ: Schaumburg, IL
314 Employees

What We Do

NMI is a leading global payment enablement platform, processing more than $180 billion in payments annually. We enable payments for over 3,200 partners and over 260,000 merchants around the world and across the entire commerce ecosystem: online, in-app, mobile, in-store, unattended and whatever’s next. We’re constantly innovating in order to power the next era of payments, building in the latest technology so ISVs, ISOs, banks and fintech innovators can focus on what they do best. NMI has offices in the US and UK and serves global customers. For more information, please visit nmi.com or email [email protected].

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