Sales Development Representative (API/CPaaS) - Mid Market

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. 

As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new Mid-Market sales opportunities. Your final goal will be to schedule meetings with qualified prospects, and pass them on to our Mid-Market Sales counterparts. 

You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects. 

There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance. 

• Perform outbound prospecting activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels 
• Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools 
• Qualify customers based on a thorough knowledge of Vonage API platform products 
• Keep meticulous and detailed notes updated in our CRM system 
• Schedule qualified meetings and demos for our Account Managers 
• Collaborate with marketing, account managers, and sales leadership to optimize performance 
• Achieve monthly targets number of qualified Appointments & new sales Opportunities 
• Develop and maintain territory plan with Account Managers from your assigned geography 
• Have strong working product knowledge of Vonage’s API product suites 
• Support Vonage API marketing efforts by assisting in online and other marketing campaigns 

Required: 

• 2+ years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry 
• Strong Cold calling and Personalized email creation experience 
• Self Motivated and Self Organized with the ability to make things happen without supervision or tight control 
• Salesforce, Gong, LinkedIn, LinkedIn Sales Nav Sales engagement tools (like Gong Engage and Outreach), ZooInfo, Gen AI Tools, and 6sense experience  
• Mid-Market (100 - 999 Employees) Outbound experience 

Experience we consider a plus: 

• Experience with CPaaS, Telecommunications, and/or multi-product suites 
• Highly collaborative mindset who is a team player - our success is together, not alone. 
• Willingness to talk on the phone and on video with prospects 
• Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day 
• Goal-oriented mindset 
• Creativity around new ideas to help the team be successful 

• Hybrid work in Atlanta, GA
• Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.  
• This is a salaried role and would be part of our Commission Compensation structure. The overall compensation would be based on a 70/30 split. 
• Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-ML1