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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Generate qualified pipeline through targeted outbound calling and personalised email cadences, secure meetings for Account Executives, support account penetration and ABM plays, handle inbound leads, log activity in Salesforce/LinkedIn, and collaborate with Marketing and Sales Operations to refine playbooks and improve conversion.
Summary Generated by Built In
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Sales Development Representative 1
Why We Have This Role
We’re hiring a Sales Development Representative to fuel Qualtrics’ growth across ANZ by generating qualified pipeline and developing future quota-carrying Account Executives. This entry-level sales role provides world-class training on our XM platform and sales process, and fast career progression for high performers into corporate sales or leadership. You’ll work closely with Account Executives, Marketing, and Customer Success to create demand and convert interest into opportunities.
How You’ll Find Success
- Takes initiative: learns customer goals and market context, then works proactively to create opportunities.
- Resilient and motivated: uses rejection as fuel, sustains high outbound activity and persistence.
- Strong communicator: confident on the phone and in email outreach; able to engage buyers from managers to C-level.
- Strategic collaborator: partners effectively with AEs and Marketing to penetrate target accounts and run ABM campaigns.
- Coachable and data-driven: tracks activity in Salesforce/LinkedIn, embraces feedback and continuous improvement.
- Competitive and results-oriented: consistently exceeds activity and meeting targets to drive pipeline.
How You’ll Grow
- Receive structured, world-class training on our product, sales methodology and industry landscape.
- Rapid promotion opportunities into Corporate Sales teams for top performers.
- Develop core skills in prospecting, discovery, objection handling, and demo qualification.
- Build a foundation for long-term careers in sales or sales leadership within a fast-growing global company.
Things You’ll Do
- Generate qualified pipeline — execute targeted outbound calling and personalised emailing cadences to create new business opportunities.
- Secure meetings for Account Executives — articulate clear value propositions across product lines to convert outreach into qualified meetings.
- Support account penetration — collaborate with AEs to research targets, craft outreach strategies, and run account-based plays.
- Drive demand response and management — handle inbound interest, follow up leads, and maintain disciplined follow-up processes to progress opportunities.
- Use tools and feedback loops — log activities and insights in Salesforce/LinkedIn, participate in coaching, role-plays and team huddles to improve conversion rates.
- Partner cross-functionally — work with Marketing on personalised campaigns and with Sales Operations to refine playbooks and messaging.
What We’re Looking For On Your Resume
- Entry-level applicants or candidates with existing SDR experience; highly motivated to start or advance a career in SaaS sales.
- Prior exposure to the public sector space is highly regarded.
- Comfortable making high volumes of outbound calls and personalised outreach; confident verbal and written communicator.
- Demonstrated customer-facing experience (retail, sales, support, recruitment, consulting, etc.) is a plus.
- Strong interpersonal skills — able to build rapport quickly and represent Qualtrics professionally to a range of buyers.
- Eagerness to learn technologies, sales systems and process (Salesforce, LinkedIn, sales engagement tools).
- Bachelor’s degree preferred but not required — we prioritise capability, drive and performance potential.
What You Should Know About This Team
- We’re a high-energy, goal-oriented team that values collaboration, accountability and continuous improvement.
- The SDR team is foundational to company revenue growth and is visible to senior sales leadership — strong performers accelerate quickly.
- You’ll be supported by structured training, regular coaching, and a culture of shared best practices and role-play.
- The role provides broad exposure to product, marketing and enterprise sales motions, ideal for career growth in SaaS.
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- $2,800 Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- $425 Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Commuter allowance - we take care of your public transport expenses to the office!
- Hybrid working environment - 3 days in office, 2 from home.
- Catered lunches in our North Sydney office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organisational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- Comfortable making high volumes of outbound calls and personalised outreach
- Confident verbal and written communication skills; able to engage buyers from managers to C-level
- Resilient, coachable, data-driven and results-oriented mindset
- Ability to log activities and track performance in Salesforce and LinkedIn
- Demonstrated customer-facing experience (retail, sales, support, recruitment, consulting)
- Prior exposure to the public sector
- Bachelor's degree
- Eagerness to learn sales technologies, systems and processes (Salesforce, sales engagement tools)
- Ability to collaborate effectively with AEs, Marketing, and Sales Operations on ABM and playbook execution
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision plans are offered with the company paying about 85% of premiums, plus telemedicine and chronic‑condition programs. Mental‑health coaching and therapy resources are provided at no cost.
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Parental & Family Support — Family‑forming benefits include fertility coverage via Progyny, adoption and surrogacy reimbursement up to $10,000, and transgender‑inclusive care. Travel and lodging reimbursement is available when covered care requires long‑distance access.
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Retirement Support — A 401(k) with immediate vesting in a 5% employer match is available alongside HSA contributions and FSA options. Life and disability coverage further support long‑term financial security.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
