WOULD YOU LIKE TO BE PART OF A FAST GROWING ORGANIZATION?
JOIN US AS SALES COORDINATOR
ABOUT ODYSSEY
Odyssey Hotel Group is a fast-growing hospitality company with a diverse portfolio of hotels across Europe. We are passionate about delivering exceptional guest experiences and driving growth through innovation, collaboration, and a strong sales culture. Join us and let’s shape hospitality together!
ABOUT POSITION
Sales Coordinator plays a key role in supporting Odyssey Hotel Group's regional sales managers across the full hotel portfolio. The position is responsible for ensuring the smooth handling of sales inquiries, managing communication channels, supporting global and regional RFP processes, and providing essential Salesforce administration. Acting as the central coordination point, the Sales Support Executive helps maximize efficiency and enable the sales performance of our teams across diverse markets.
YOUR RESPONSIBILITIES
Lead Management: Act as the first point of contact and lead catcher for incoming sales opportunities across the portfolio.
Sales Inbox Management: Oversee and manage all regional sales inboxes, ensuring timely and professional responses.
RFP Support: Assist with global and regional Request for Proposal (RFP) processes, coordinating with hotels and the regional sales teams to deliver accurate and timely submissions.
Salesforce Support & Administration: Maintain, update, and optimize Salesforce data, ensuring accurate reporting, pipeline tracking, and user support.
Sales Team Support: Provide day-to-day administrative and operational support to the regional sales teams to enable them to focus on client acquisition and relationship management.
Reporting & Analysis: Prepare reports, dashboards, and performance updates for internal stakeholders using Salesforce and other tools.
Collaboration: Liaise with revenue, and marketing teams to ensure alignment and consistency in client acquisition and communication.
HOW YOU’LL DO IT
Experience in a sales support, administrative, or similar role within hospitality or a service-oriented industry.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Proficiency with Salesforce CRM (or similar CRM systems).
Excellent written and verbal communication skills in English; additional European languages are a plus.
High attention to detail and a proactive, solution-oriented approach.
Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Ability to work independently while collaborating effectively with regional and hotel teams.
WHAT YOU’LL BRING
First hotel experience (front office or groups & events or reservations etc.) or finished hotel school
Being proactive team player that wants to support our sales manager in their daily tasks
Attention to detail and organized way of working
Willingness to learn
Knowledge of MS Office
Speak English, preferably Dutch (but not mandatory)
You have no problem commuting to different hotels from our Dutch portfolio
WHAT WE OFFER
A competitive salary
Travel cost reimbursement and pension contributions
A diverse, multicultural, and dynamic work environment
Performance bonus based on yearly KPI’s
Company assets (phone and laptop)
Discounted stays at Marriott, Accor & IHG hotels worldwide and all Odyssey properties
Up to 25 vacation days for a healthy work-life balance in the Netherlands
Access to Alleo, our internal platform for well-being and development
Ongoing training, leadership development, and career growth opportunities
Skills Required
- Experience in a sales support, administrative, or similar role within hospitality or a service-oriented industry
- Proficiency with Salesforce CRM or similar CRM systems
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Excellent written and verbal communication skills in English
- Additional European languages (Dutch preferred)
- High attention to detail and a proactive, solution-oriented approach
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- First hotel experience (front office, groups & events, reservations) or completed hotel school
- Ability to commute to different hotels within the Dutch portfolio
- Ability to work independently while collaborating effectively with regional and hotel teams
- Willingness to learn
What We Do
Odyssey Hotel Group is a scale-up hotel company focused on opening unique hotel concepts across Europe, delivering environments with purpose and distinction through quality, operational excellence, and guest-centric innovation.
