Jobs at Odyssey Hotel Group

Front Office Intern serving as the first point of contact for hotel guests. Responsibilities include check-in and check-out, complaint handling, guest assistance, room upselling, and promoting hospitality standards. The intern will collaborate with the Front Office team, contribute ideas and projects, and create personalized guest experiences.

Supports the Food and Beverage Manager and team with daily restaurant, bar, and banqueting operations. Responsibilities include coordinating service, monitoring guest satisfaction, responding to requests, training and coaching team members, assisting with scheduling, and maintaining an efficient, welcoming environment. The internship offers hands-on experience in team leadership and luxury hospitality operations.

Welcome hotel guests and support front-office operations, including guest assistance, service personalization, lobby flow monitoring, feedback follow-up, and coordination with other departments. The role requires a professional, hospitable, detail-oriented approach, flexibility for weekends and public holidays, multitasking ability, strong English skills, and calm problem-solving under pressure.

Greets hotel guests, manages check-in and check-out, maintains accurate guest records, updates reception procedures, follows security and safety regulations, and handles complaints professionally. The role requires friendly communication, flexibility, teamwork, English fluency, and knowledge of MS Office and Opera systems. Hospitality experience and Dutch language skills are preferred.

Leads the centralized leisure desk and groups planning team, overseeing group enquiries, quotations, contracting, booking administration, rooming lists, forecasting, invoicing, and after-sales support. The role improves processes, data quality, productivity, and service levels while collaborating with Sales, Revenue Management, hotels, and clients. Responsibilities also include coaching the team, recruitment, onboarding, performance management, and ensuring consistent operational execution across the hotel portfolio.

Lead revenue and distribution strategy across a multiproperty hotel portfolio in Germany. Responsibilities include pricing, segmentation, inventory optimization, market and competitor analysis, forecasting, budgeting, performance reporting, and channel management. The role advises hotel leadership, guides junior revenue team members, collaborates with Sales, Marketing, and Operations, and drives improvements to revenue systems, processes, and commercial performance.

As a Marketing Intern, you'll support marketing campaigns, conduct market research, develop marketing plans, and contribute to strategic projects.

Support hotel and central finance operations by preparing and analysing financial statements, maintaining P&L and balance sheets, preparing budgets and forecasts, assisting audits, managing VAT declarations and reconciliations, and collaborating with hotel GMs on capex and investment plans.

Support and oversee daily F&B operations (bar, restaurant, breakfast), assist staff supervision and training, help implement hotel standards, manage inventory and cost control, analyze guest feedback, and collaborate with senior management to improve guest experience and operations.

As a Night Auditor, you will handle guest check-ins and check-outs, manage queries, ensure safety, process reports, and support colleagues during the night shift.

Prepare, wash, dry and polish tableware and cutlery using automatic machines; support kitchen tasks; maintain cleanliness; identify equipment problems; follow HACCP guidelines; contribute to quality standards in the hotel.

As a Dishwasher, you will prepare crockery and cutlery, maintain cleanliness, follow HACCP guidelines, and contribute to high-quality standards in a hotel setting.

Supervise and support the front desk team to ensure smooth check-in/out and excellent guest service. Handle complaints, perform duty management shifts, keep reception procedures updated, and ensure familiarity with hotel facilities, promotions, and safety regulations while coaching staff and maintaining brand standards.

Deliver exceptional guest service by taking orders, serving food and drinks, maintaining cleanliness and table setup, and coordinating with kitchen and bar staff to ensure smooth, timely dining experiences.

Senior commercial leader accountable for end-to-end commercial performance across a portfolio of HMA hotels. Develop and execute Sales, Revenue Management, Distribution, and Marketing strategies; lead forecasting, budgeting, pricing, and account management; present analytics to owners and stakeholders; recruit and coach commercial teams; align commercial and operations to drive sustainable revenue growth, market share, profitability, and long-term asset value.

Provide friendly guest reception, manage check-ins/outs, maintain accurate guest records and payments, handle complaints, ensure compliance with safety regulations, work shifts, and use Opera and Microsoft Office. Fluent English and Spanish required.