The Role
Act as liaison between sales, project management, and operations. Own CRM data, maintain pipeline reporting, qualify and route leads, perform outbound prospecting, coordinate deal schedules and handoffs, support proposal/quote administration, and assist sales reporting and collateral.
Summary Generated by Built In
We are a growing audiovisual integration firm serving commercial, residential, and institutional clients throughout the Wilmington, NC area.
We are seeking a Sales Coordinator to act as the liaison between sales, project management, and operations - owning CRM data and sales support to ensure no lead, opportunity, or deal detail falls through the cracks.
We are seeking a Sales Coordinator to act as the liaison between sales, project management, and operations - owning CRM data and sales support to ensure no lead, opportunity, or deal detail falls through the cracks.
Your Location:
- 6622 Gordon Rd Ste H, Wilmington, NC 28411 (Not remote/hybrid)
Your Schedule:
- Full Time (40hrs/Wk) – We do not short your hours!!!
- Mon-Fri from 8am-5pm
Your Manager:
- Sales Manager
Our Core Values:
- Integrity: Always do the right thing and are fair to all—our customers, employees, vendors and company
- Dedication: Committed to delivering superior products and services through hard work and continuous education and training
- Respect: Appreciate the abilities and opinions of all and value their contributions that help us achieve our goals
- Teamwork: Treat each other with trust and respect, commitment to completing a shared goal
Your Contribution to Port City Sound:
1. CRM & Pipeline Management
- Own and maintain the CRM for leads, opportunities, and deals.
- Maintain reporting/dashboards for sales leadership.
2. Deal Schedules & Sales Operations
- Maintain deal schedules and coordinate key dates across sales, procurement, and PM.
- Review proposal/quote documentation and track contracts/change orders through handoff.
3. Lead & Opportunity Management
- Qualify inbound leads and route to the right Account Executive.
- Manage unassigned leads and conduct outbound cold calling to generate and revive leads.
4. Team Coordination
- Liaise between sales and project management during handoff, attending internal meetings for pipeline updates.
- Support Business Development Specialists with admin tasks (quote prep, follow-ups, order status).
5. General Sales Support
- Assist with sales collateral, presentations, and proposal templates.
- Support sales reporting, forecasting, and process documentation as the team grows.
Your Ideal Knowledge/Experience:
- 2+yrs of experience in a sales support, admin, or customer service (ideally in design, construction, or tech)
- Comfort with outbound prospecting and lead qualification
- Skilled in CRM's (Zoho, Salesforce, Pipedrive)
- Excellent written and verbal (English)
Port City Sound's Contribution to You:
- $27-$33/hr
- 60% paid health insurance for employee (access to other types of insurance and HSA)
- 2% gifting to Simple IRA
- PTO: 2 weeks, year 1-4: 3 weeks year 5+ employment
- 7 paid holidays
About
At TheCoTeam we are the Anti-Recruiters. We help companies hire for a fraction the price of recruiters and white-label the leading edge of their hiring process. We do this by:Crafting exceptional job postsPosting these job descriptions to sites to drive applicationsReview all inbound resumesInviting the most promising candidates to initial interviews (aka "Pre-Interviews")Assuring the appropriate alignment of skills/cultural fit/compensationPosting all interview notes, scorecards, and our assessment for reviewShort-listing the best candidates for 2nd Round interviews directly with the hiring companyThis saves companies at least 10hrs per role and allows them to focus on running their business!
Skills Required
- 2+ years of experience in sales support, admin, or customer service
- Comfort with outbound prospecting and lead qualification
- Skilled in CRMs (Zoho, Salesforce, Pipedrive)
- Excellent written and verbal English communication
- Ability to work onsite in Wilmington, NC, Monday-Friday 8am-5pm (full time)
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The Company
What We Do
TheCoTeam provides services to attract talent, process applicants, and connect companies with qualified candidates, often at a reduced cost. They also offer coaching and consulting to help businesses run more efficiently.
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