Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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Leisure Sales Coordinator
SUMMARY
The Leisure Sales Coordinator position provides comprehensive administrative, operational, and sales support to the Leisure Sales Team. This individual will be a highly organized service-oriented professional that serves as an ambassador on behalf of the Leisure Sales Team liaising with all key internal departments, luxury travel industry partners, luxury travel advisors, consortia representatives, wholesalers, tour operators, and prospective guests.
The coordinator position plays a critical role in supporting revenue-generating initiatives, maintaining client relationships, coordinating sales activities, and managing reporting and client databases.
ESSENTIAL FUNCTIONS
- Provide direct administrative support to the Leisure Sales Team and possess the capacity to multi-task, managing multiple priorities and projects simultaneously.
- Prepare detailed reservation quotes, assist with pre-arrival details /initial planning of the guest experience, and maintain daily client correspondence and workflow.
- Serve as a professional point of contact for luxury travel advisors, consortia partners, wholesalers, tour operators, and travel industry clients.
- Process expense reports, invoices, and departmental purchase requests.
- Coordinate site inspections for travel advisors, manage all logistics associated with FAM trips as well as educational visits.
- Ability to prioritize responsibilities in a fast-paced luxury environment.
- Assist in the preparation for travel and trade shows.
QUALIFICATIONS
- Bachelor’s Degree preferred.
- Minimum 2 years of administrative, sales support, hospitality, or luxury travel experience preferred.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Requires excellent communication skills, both verbal and written.
- Ability to communicate customer needs and resolve complaints independently.
- Ability to act independently with minimal or no supervision.
- Must possess basic computational ability, including but not limited to accounting programs, Microsoft Office Suite, particularly Word, Excel, Outlook, PowerPoint and Teams.
- Experience with CRM and hotel sales systems is preferred.
- Ability to generate reports and analyze sales data.
PHYSICAL DEMANDS
Most work tasks are performed indoors and at a desk. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
The pay scale for Leisure Sales Coordinator is $25.00.
The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- Bachelor's Degree
- Minimum 2 years of administrative, sales support, hospitality, or luxury travel experience
- Ability to speak, read, write and understand the primary workplace language(s)
- Excellent verbal and written communication skills
- Ability to communicate customer needs and resolve complaints independently
- Ability to act independently with minimal or no supervision
- Basic computational ability, including accounting programs and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
- Experience with CRM and hotel sales systems
- Ability to generate reports and analyze sales data
What We Do
Montage International is an ultra-luxury hospitality management company founded by Alan J. Fuerstman. It encompasses a distinctive collection of hospitality brands, including the ultra-luxury brand Montage Hotels & Resorts and the luxury hospitality brand Pendry Hotels & Resorts, as well as Montage and Pendry Residences and the management of some of the country's premier golf courses and clubs.
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