Sales Consultant - Central Quote Desk

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2 Locations
In-Office
Logistics • Transportation • Design • Automation • Manufacturing
The Role
  • Great benefits and remuneration

  • Work with industry-leading products and technology

  • Join a global organisation with a strong focus on training, safety and quality

At KONE, we bring buildings to life

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.

Our work will take you in different directions.

Our Central Quote Desk is responsible for providing quotes for maintenance and services activities for our Doors customers nationally. This includes repairs, upgrades and full replacements of doors.

We currently have an exciting opportunity for a Sales Consultant to join our Central Quote Desk. This person will be the link between site teams and customers, crafting clear, competitive quotes for maintenance, upgrades and full door replacements. Based in Gold Coast or Brisbane office, you’ll shape customer outcomes and help deliver safe and reliable door solutions nationwide.

What will you be doing?

  • Receive and qualify leads originating from technicians, supervisors, and branch managers, converting them into quotations for repair, maintenance, or full replacement solutions.

  • Collect and confirm required technical details or escalate to technical sales support as needed.

  • Support smooth handover to operations with complete and accurate information.

  • Manage opportunities funnel from national and regional customers, ensuring timely follow‑up and progression.

  • Contact new and existing customers generated from marketing campaigns, programs, and inbound inquiries.

  • Ensure customer satisfaction by answering / escalating questions that may arise.

  • Maintain clear and detailed customer data.

  • Support collection activities by reinforcing payment terms when required.

What are we looking for?

  • A can-do attitude and someone who is passionate about delivering tailored solutions to our customers.

  • Technical aptitude, with the ability to learn and understand our range of product offerings.

  • Experience using a CRM- Salesforce desired.

  • Excellent communication, presentation and negotiation skills.

  • Self-motivated with the ability to work as part of a team or autonomously with the ability to make this role their own.

  • A willingness to learn new technical skills.

There’s so much more to KONE than you may realise.

  • Enjoy career progression opportunities within a global organisation.

  • Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.

  • Grow with comprehensive learning and development programs covering a wide range of professional skills.

A job at KONE is the start of an experience like no other. You’ll find a bunch of passionate “Sales Oriented and Customer Focused professionals”, and maybe even become one yourself!

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Kone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.

  • Fair & Transparent Compensation Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
  • Retirement Support Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
  • Healthcare Strength Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.

Kone Insights

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The Company
HQ: Espoo
31,273 Employees
Year Founded: 1910

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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