Advantage Dealer Group is seeking an energetic, customer-focused Sales BDC Representative (Bilingual Preferred) to join our growing team. This position plays a critical role in driving sales opportunities by connecting with customers, responding to inquiries, and scheduling appointments for our sales team.
If you enjoy building relationships, communicating with customers, and working in a fast-paced environment, we'd love to meet you!
Responsibilities- Respond promptly to internet leads, phone calls, text messages, and online inquiries
- Engage prospective customers and answer questions regarding vehicle availability and features
- Schedule and confirm sales appointments
- Follow up with unsold prospects and previous customers
- Maintain detailed customer records in the CRM
- Support dealership marketing campaigns and sales initiatives
- Meet or exceed daily, weekly, and monthly performance goals
- Provide an exceptional customer experience from initial contact through appointment arrival
- Work closely with sales managers and consultants to maximize appointment show and sold rates
- Previous automotive, BDC, call center, customer service, or sales experience preferred
- Bilingual (English/Spanish) preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Positive attitude with a customer-first mindset
- Comfortable making outbound calls and following up with customers
- Proficient with computers, CRM systems, and digital communication tools
- Ability to thrive in a fast-paced, goal-oriented environment
- Competitive Hourly Pay + Performance Bonuses
- Paid Training
- Career Growth Opportunities
- Health, Dental, and Vision Insurance
- Paid Time Off
- Supportive and Team-Oriented Culture
At Advantage Dealer Group, you'll be part of a team that values hard work, customer service, and professional growth. We invest in our employees through training, development, and advancement opportunities, providing a clear path for career success.
Apply Today!Join the Advantage Dealer Group family and help connect customers with the vehicles they're looking for while building a rewarding career in automotive sales.
Skills Required
- Previous automotive, BDC, call center, customer service, or sales experience
- Bilingual English and Spanish communication ability
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Positive attitude with a customer-first mindset
- Comfort making outbound calls and following up with customers
- Proficiency with computers, CRM systems, and digital communication tools
- Ability to thrive in a fast-paced, goal-oriented environment
What We Do
Advantage Auto Group, Inc., operating as Advantage Car and Credit, is an eight-store automotive group serving the Miami Valley for over 20 years. Their mission is to make car ownership easy, dependable, and stress-free for all customers, including those with credit challenges. They offer a modern experience through flexible online shopping, remote support, and home delivery, prioritizing people over corporate tactics.
