Sales BDC Administrator

Posted 3 Days Ago
Be an Early Applicant
92806, Anaheim, CA, USA
In-Office
18-18 Hourly
Junior
Automotive • Professional Services • Retail • Transportation
The Role
Contact and qualify customers via phone and digital channels, set appointments from various lead sources, use internet and dealership resources to increase sales and retention, maintain accurate customer records, and stay current on product pricing and promotions.
Summary Generated by Built In
Dealership:L0837 Anaheim Hyundai

Anaheim Hyundai

Now Hiring: Sales BDC Administrator

Pay: $18/hr + Bonus

Schedule: Open Availability is required. Schedule TBD

Business Hours: Monday - Saturday 8:30am-9pm; Sunday: 10am-7pm

Why Join Our Team?

  • Rewarding career with great earning potential.
  • Career growth opportunities within a growing company.
  • Positive, collaborative work environment
  • Ongoing training and professional development

What You'll Do

  • Use phone skills to set appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers.
  • Use our internet resources to increase appointments, sales, and customer retention.
  • Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
  • Gather accurate customer information to create a database for follow-up and retention

What You'll Bring

  • 1+ years experience in a BDC role.
  • 1+ years experience in a customer service role.
  • Ability to communicate over the phone and other digital communication channels.
  • Working knowledge of computer systems and office software
  • The ability to set and achieve targeted goals.
  • Professional personal appearance.

Total Rewards

The hourly wage for this position is $18.

This position will also be eligible for a bonus based on appointments scheduled, shown rate, and sold rates.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Skills Required

  • 1+ years experience in a BDC role
  • 1+ years experience in a customer service role
  • Ability to communicate over the phone and other digital communication channels
  • Working knowledge of computer systems and office software
  • Ability to set and achieve targeted goals
  • Open availability to work dealership business hours
  • Professional personal appearance
  • High school graduate or equivalent
  • 18 years or older
  • Drug-free workplace (ability to comply with company drug policy)

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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