Now Hiring- Sales BDC Administrator
- Pay: $20.00 hour plus bonuses
- Work Schedule: Monday- Friday: 9am-5pm
- Sales Department Hours: Monday-Sunday: 9am-9pm and Sunday: 10am-7pm
Why Join Our Team?
- Make an impact by being the first contact for customers beginning their car-buying journey.
- Be part of a team that puts customers first and is committed to delivering an experience with every interaction.
- Build valuable sales and customer relationship skills while connecting with customers through phone, text, email, and online inquiries.
- Enjoy opportunities for growth within the Keyes Automotive Group.
What You'll Do
- Respond promptly to internet, phone, text, and email inquiries from prospective customers.
- Schedule appointments for customers with the sales team and confirm appointments through follow-up communication.
- Build relationships with customers while providing outstanding customer service.
- Document customer interactions and update information in the dealership CRM.
- Work with the sales team to help create a smooth and positive customer experience.
What You'll Bring
- At least 1 year of customer service, call center, sales, or BDC experience.
- Comfortable speaking to customers by phone, text, and email.
- Provide professional customer service and create a positive experience for every customer.
- Work well with teammates to achieve shared goals.
- Use a computer for daily tasks and learn dealership software used to manage customer information.
- The ability to manage multiple customer conversations throughout the day.
- Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The pay for this position is $20.00 an hour plus bonuses. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Skills Required
- Minimum 1 year of customer service, call center, sales, or BDC experience.
- Comfortable communicating with customers via phone, text, and email.
- Provide professional customer service and create a positive experience for every customer.
- Ability to manage multiple customer conversations and follow up to confirm appointments.
- Experience using CRM or dealership software and ability to update customer records.
- Valid driver's license and acceptable driving record in state of residence.
- High school diploma or equivalent; 18 years or older.
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
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Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
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Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
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Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
