Sales Associate, Premium Sales (Music & LIVE Events)

As a part of the Ticket Sales team, your focus will be selling our premium spaces within a menu of products to support LIVE Events at Scotiabank Arena, RBC Amphitheatre, HISTORY, Coca-Cola Coliseum & Rogers Stadium. This is a 12-month, part-time (32-hour) entry-level sales position that is built on a strong foundation of learning the fundamentals through outbound activity, ongoing training, and development. Graduates from this program are well-positioned for advancement as we are committed to developing future leaders within the organization. 

The successful candidate will be an ambitious, hard-working, and coachable individual who is passionate about growing a career in sales within music & live entertainment. To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for music & live entertainment fans! 

RESPONSIBILITIES 

• We are a ‘team first’ culture so your first responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success. 

• Contribute to a collaborative sales culture that drives results across MLSE properties & Live Nation properties with a focus on Music & LIVE Events. 

• Drive revenue in strategic & creative ways through cold calling, marketing campaigns & social selling with a focus on B2B (Business to Business) and B2C (Business to Consumer) sales. 

• Promote a full menu of ticket products, including but not limited to full season, flex/partial season, group hospitality, executive suite rentals, and premium ticket packages. 

• Identify prospects and decision makers for new sales opportunities through centers of influence, and referrals and execute hosting opportunities for potential prospects. 

• Provide extraordinary customer service by ensuring prompt and thorough responses for all inbound and outbound communication. 

• Adapt and be prepared to pivot quarterly focus as the demands of the business cycle evolve. 

• Prepare and execute presentations to prospective clients. 

• Manage effectively the order processing through the ticket booking system by adhering to proper administration processes. 

• Perform promotional or Membership service functions as required. 

QUALIFICATIONS 

• Available to work evenings, weekends, and holidays as the business need arises. 

• Comfortable and capable of delivering within a fast-paced environment, utilizing time management and organizational skills. 

• Great verbal and written communication skills. 

• Proven sales track record as an asset. 

• A positive, team-first approach, incorporating integrity, confidentiality, and discretion. 

• An ongoing awareness and responsiveness to client satisfaction. 

• Demonstrated ability to build and develop long-lasting professional relationships. 

• Willingness to be coached with the bravery to take risks and learn from the results. 

• Highly motivated individual with a strong desire to build a career in music the business. 

• A ‘One-Team’ approach toward departmental and company-wide goals. 

• Demonstrated to perform well under tight timelines; prioritize simultaneously, while working independently. 

• Any experience in developing sales and service relationships is preferred. 

• Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint. 

• Ticketmaster and/or ARCHTICS knowledge is an asset but not essential. 

• Salesforce knowledge would be an asset but not essential. 

Please apply by: Sunday, July 27, 11:59 pm